Manager HR & Facilities Head Office

The Manager Human Resources & Facilities Head Office delivers end-to-end HR generalist support to the Global Head Office of SHV Energy and coordinates key facilities activities. The role ensures consistent and compliant HR service delivery across the employee lifecycle (recruitment, onboarding, changes, performance, reward, learning, employee relations and offboarding), provides pragmatic advice to managers and employees, and maintains accurate HR administration and reporting.

For the right candidate that fulfils all requirements, this position is offered in Hay Grade 19. Anticipated start date is 1 July 2026.

The key activities of this role are:

HUMAN RESOURCES

1. HR Service Delivery & Stakeholder Management

• Provide day-to-day HR advice to managers and employees (also employees on foreign payroll), ensuring consistent application of policies and local legislation.
• Coordinate end-to-end employee lifecycle processes (hire to retire), including contracts, onboarding, changes, performance topics, payroll and offboarding.
• Prepare HR documentation and ensure timely communication to relevant stakeholders.
• Collaborate with Global HR, Finance, IT, Communications and SHV Holdings on cross-functional HR processes.
• Manage all external HR providers.
• Support managers with practical people solutions, escalating complex cases where needed.

2. Governance & Compliance

• Maintain and implement local HR policies and procedures aligned with Group standards.
• Ensure compliance with labour law, data protection, Works Council requirements and internal governance.
• Coordinate audits, CSRD HR data inputs and governance reporting.
• Coordinate annual reward cycles, salary benchmarking, benefits administration and updates to terms & conditions.
• Ensure alignment with SHV Holdings’ HR requirements and correct local implementation.

3. Learning & Development & Succession

• Coordinate local implementation of global learning, leadership and functional development programmes.
• Organise Succession Management Meetings, including preparation, documentation and follow-up.
• Support managers with career and development conversations.
• Ensure accurate learning data registration and reporting in Workday.

4. Employee Relations & Participation

• Act as company representative of Employee Panel and guide the transition to a Works Council.
• Handle employee relations topics, well being cases and sensitive individual matters in line with policy and legislation.
• Coordinate engagement surveys and support follow-up actions.
• Preparing and presenting HR updates, newsletters, HR Manager calls and maintaining the HR Sharepoint pages.

5. HR Operations & Advisory

• Manage daily HR operations for Head Office, including line management of HR staff.
• Coordinate recruitment, onboarding, performance and reward cycles.
• Manage HR budgets, workforce planning, headcount reporting and operational efficiency.
• Ensure timely approvals, accurate Workday data and HR reporting.
• Coordinate HR projects such as restructurings, entity changes and related governance.

FACILITY MANAGEMENT

1. Facilities Operations & Office Management

• Manage daily Head Office facilities operations and line-manage facilities staff.
• Oversee landlord and vendor services (reception, catering, cleaning, security, maintenance).
• Manage meeting rooms, day offices, space allocation, floorplans and office occupancy.
• Lead office refurbishments, relocations and improvement projects.
• Manage facilities budgets, procurement and cost control.

2. Workplace Safety & Compliance

• Ensure compliance with workplace safety, ARBO requirements and internal policies.
• Maintain emergency procedures, BHV documentation, RI&E and safety signage.
• Coordinate drills, incident follow-up and sustainability initiatives related to facilities.

3. Communication & Stakeholder Management

• Manage facilities communication and SharePoint content for employees.
• Communicate office rules, changes and facilities updates.
• Coordinate with HR, IT, Communications, leadership, vendors and co-tenants.

What we are looking for:

• Relevant Bachelor’s or Master’s degree (e.g., HRM, Business, Law);
• 8–12 years of broad HR generalist experience, including hands-on employee lifecycle administration and advisory;
• Solid knowledge of Dutch labour law, HR policies and employee relations case handling;
• Experience working with Works Council / employee representation and Health & Safety (ARBO);
• Experience with HRIS and HR data quality/reporting (Workday is a must);
• Strong operational planning and process coordination skills (performance, reward, recruitment, onboarding);
• Comfortable coordinating multiple internal and external stakeholders and vendors; facilities exposure is an advantage;
• High integrity, discretion and sound judgement when handling sensitive information;
• Fluent in Dutch and English (speaking and writing); availability 32–40 hours per week.

This position is best performed with the following competencies:

• Customer focus;
• Business acumen;
• Builds effective teams;
• Collaborates;
• Decision quality;
• Develops talent;
• Drives results;
• Global perspective;
• Communicates effectively.

What we offer:

• An opportunity to work in a broad range and make an impact on the projects you will be involved in.
• The opportunity to contribute to a more sustainable world.
• An attractive salary to the position with good primary and secondary benefits.
• Flexible working arrangements to work hybrid from home and the office.
• A modern high tech office located right next to the Hoofddorp station with great facilities and an open work plan.
• It’s a full-time position but we are open to discuss part-time.