Sales Support Representative

Job Description

As a leading provider of innovative technologies for the treatment of Atrial Fibrillation (Afib) and related conditions, AtriCure delivers solutions used by electrophysiologists and cardiothoracic surgeons around the globe. The company invests in innovation, clinical science, and education to focus on improving lives for patients worldwide.

Position Summary:

The Sales Support Representative is responsible for all sales representative and territory support activities. This role works directly with hospital purchasing and procurement buyers and distributors to support the sale of products.

Roles and Responsibilities:

• Responsible for the majority of hospital communication related to customer order processing
• Manages the sales representative trunk stock program and is responsible for quarterly reconciliations and compliance
• Supports the sales representatives with customer quotes and follow-up
• Coordinates all customer agreements with direction from both the sales representative and Director Sales Operations, including loaner agreements and purchasing agreements
• Tracks all approvals for special offers and/or promotions
• Coordinates all new product releases
• Assists sales representatives with hospital registrations and administration in the AtriCure system
• Supports the sales team with other administrative tasks

A little about yourself:

• A minimum of four years of previous experience in sales support, account management, or another related field
• Business-level German and English communication skills
• Proficient in Microsoft Office Suite and ERP system (MS Dynamics GP or comparable ERP)

What We Offer

With AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.

The chance to work with an international team with more than 20 different nationalities, with 130 international employees (on-site and in the field), makes it a dynamic place to work.

The offer includes a competitive base salary, company bonus plan, mobility policy, training and development opportunities, 28 days’ annual paid leave, 2 days’ volunteer time off + 1 cultural heritage day per year, mental health support benefit, and dynamic company events.