Traineeship Retail Banking - October 2026

Allow your talent to flourish and enjoy the best experience in our Retail Banking traineeship.

About the traineeship

Our Retail Banking traineeship enables you to steer your career in a direction that suits your talent and passion. The 2 year programme allows you to discover yourself through a wide selection of (online) professional and personal skills trainings.

Make an impact as a trainee

Retail Banking is the public face for the majority of ING’s 34 million-plus customers worldwide, 8.9 million of whom are in the Netherlands. In this dynamic environment, our challenge is to ensure that we offer each of our customers the right product at the right time. At ING we are always broadening our horizons. Our people have a forward-thinking mentality, a strong can-do spirit and enjoy working in an agile environment.

Your first year

Your HR trainee manager will assist you in choosing your first rotation based on your own interest and learning goals. This rotation lasts approximately six months.

For example, you can work with developers to create a ‘New Home’ app to assist customers in buying a house or would you rather have a commercial role with a lot of client interaction? That is definitely possible.

During your first rotation you also work together with fellow trainees from other tracks on a group assignment to tackle a challenge that is relevant to our business. This gives you the opportunity to expand your network within ING and practice your stakeholder management skills.

With these new experiences and contacts, you are in charge to arrange your second rotation. Now it comes down to addressing your network and taking the initiative. We encourage it to gain international experience during this six-month period, which is not only great fun but is also good for your personal and professional development.

Your second year

After two rotations, you now have a better understanding of which direction you would like to go and are ready to choose your third rotation. Are you broadening your knowledge within your track, or would you like to explore a business area within another track? Both of them are an option for this rotation!

During your third rotation you’ll start networking for your fixed position. This permanent role lets you go deeper into the field of retail banking right from the start. You expand your knowledge and hone your skills, while working on your further development as e.g. a Customer Journey Expert or a Junior Relationship Manager.

During the rotation part of your traineeship, you will also contribute to ING’s sustainability goals. How?

1. One of your three rotations will be sustainability related. There are many options! You can join a sustainable finance team, work on financial health topics or join a green tech initiative.
2. You take part in a (group) assignment, next to your rotation, on a sustainability related topic. The choice is yours.

Training and Coaching

As a trainee there will be many opportunities to discover and develop yourself. Your HR trainee manager coaches you during your three rotations. For extra guidance you can reach out to your line manager or ask a senior manager to mentor you. After graduation you'll also benefit from a few personal sessions with an external coach.

During your traineeship, you participate in two Global Trainee events focused on professional and personal skills together with all ING’s trainees – across all tracks – from around the world. On top of this, throughout the year various virtual trainee days are organized where you’ll learn about ING and work on your professional skills.

Our Retail Banking trainee

• Has an academic master's degree from a university;
• Good command of the English language;
• Is interested in financial services, an innovative take on banking and an unconditional drive to turn your ideas into reality;
• Has worked on personal development through various extracurricular (international) activities;
• Has a strong drive for customer experience;
• Is enthusiastic, hard-working and humble.