Senior Product Owner - Omnichannel Technology

Are you ready to lead the modernization of tech and product at Rituals? Do you thrive in an environment with the freedom to shape processes, influence stakeholders, and contribute to our emerging product management practices? Join us in the Omnichannel Technology team (Tech & Data Department) and help drive the success of the Product team as a Senior Product Owner.

Meet the Team

You’ll be part of the new Omnichannel Technology product team within the Sales & Customer Activation Value Stream. This stream consists of 4 product teams responsible for data products and technology focused on Sales and Customer data globally across all DTC channels. You will collaborate closely with the Platform Manager, Staff Engineers, Business Architect, Data Product Owners, Engineers, and Subject Matter Experts to shape and drive the strategy.

Your Role

In this position, you will take ownership of both product and project responsibilities. You’ll lead initiatives that modernize our commerce platform, enable data-driven decision-making, and ensure operational excellence across systems and processes. Your work will directly influence customer experiences in-store, online, and across omnichannel channels.

Key responsibilities include:

• Own the product vision and strategy: Drive the modernization strategy and execution of the commerce platform including POS, OMS, inventory, logistics, etc., for global scale. Shape build-vs-buy decisions that influence the long-term strategy.
• Champion Product and data-driven mindset: Collaborate to architect and execute various features, data models, and integration pipelines with downstream and cross-platform systems to support customer experiences in-store, online, and omnichannel. Establish metrics and use a data-driven approach towards storytelling.
• Platform at scale: Collaborate with the data and engineering teams to abstract systems, evolve data pipelines, and integrations for scale. Work closely with the Platform Manager to drive platform stability and scalability.
• Operational excellence: Work closely with the Service & Product Ops Manager to design efficient and scalable processes for team and consumers.
• Master of Many: Handle complex stakeholder landscapes and navigate a fast-paced, data-driven environment.

Bring all of you

To succeed in this role, we are looking for a candidate with a strong background in product ownership and cross-functional leadership. Ideally, you bring:

• Minimum of 3-5 years of experience as a Product Owner in a data-driven environment, preferably within the retail sector
• Has led 2 or more teams at the same time as a Product Owner
• Proven experience leading and managing cross-functional teams within an Agile framework
• Strong understanding of product management practices and agile methodologies (Scrum/Kanban)
• Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders at all levels
• Prior experience with data management best practices and working knowledge of data modeling concepts, data products, etc.
• Experience working in strong product- and consumer-first mindset teams; omnichannel technology; Sales & Marketing is a strong plus
• Experience working with Google Cloud Platform (GCP), BigQuery is a plus

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events