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Senior Partnerships Manager

Posted 15 Oct 2025
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Work experience
9 to 20 years
Full-time / part-time
Full-time
Degree level
Required language
English (Fluent)

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Join a growing global team that’s at the heart of Backbase’s strategic vision! As a Senior Ecosystems Partnerships Manager for the Americas, you will be the driving force behind our fintech third-party partnership strategy. You'll manage the full partner lifecycle—from identifying and negotiating to managing complex deals—to fuel our Ecosystem growth and deliver cutting-edge solutions to our banking clients.

What you'll do

In this dynamic role, you will be responsible for strategically growing and managing our fintech partnerships. You will act as a critical connector, coordinating projects, pricing strategies, and internal and external stakeholder relationships to ensure our partnerships deliver maximum value and innovation.

  • Be responsible for the full partner lifecycle; identify, evaluate, negotiate, sign, and manage partners end to end that will drive Backbase’s Ecosystem growth;
  • Be responsible for leading relationships with a select set of partners that will include large strategic opportunities, as well scaling our partner program.
  • Collaborate with the Marketplace commercial leads for respective regions, and build the field intelligence, trends, client requests, feedback into planning of continuous improvement in Backbase partnerships approach;
  • Work closely with the Director on supporting pricing and commercial strategy for existing and new partners;
  • Be responsible for internal reporting on partnerships and related activities to the leadership;
  • Manage and support complex partnership deals, with multiple stakeholders internally and externally.
  • Work with a broad range of internal global and local team members in Product (R&D), Sales, Customer Success, Account Management, Marketing and Legal.

Who you are

We are looking for an experienced, driven partnerships professional who thrives in a fast-paced environment and possesses a deep understanding of the fintech and banking space. You are a natural relationship builder and negotiator with a track record of translating partnerships into impactful business outcomes.

  • 9+ years of professional experience in partnerships, partnership management, with a focus on identifying and signing new partners in the Fintech, Payments, and/or Banking space.
  • Strong understanding of payments, payments modernization, and money movement.
  • A track record of building impactful partnerships, co-creating new products, and driving both innovation and revenue growth.
  • Proven ability to build and maintain successful relationships with partners, working effectively with senior leadership and multiple stakeholders on the partnership side.

Comfortable working in an environment where entrepreneurship, teamwork, collaboration, and delivered business outcomes are highly valued.

  • A Bachelor’s degree in business administration, finance, or similar streams is highly preferred, with a Master's degree being a plus.

Our Perks

  • Insurance

    Option to take up private health insurance for you and your family members.

  • Pension scheme

    Pension scheme with a 4.5% contribution matched by Backbase.

  • Training budget

    Specific budget for your personal development.

  • Clothing

    You can wear clothes you feel comfortable in.

  • Referral

    Referral bonus incentive for bringing the best talent.

  • High spec equipment

    We provide all employees with high-spec Macs and tech set up.

Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…


Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.

Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.

Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.

The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.

Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.

IT
Amsterdam
250 employees