Vice President, Inbound Relationship Manager

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Would you like to work for one of the World's largest banks in an exciting, dynamic and international environment?

We are currently recruiting for an Inbound Relationship Manager for our Global Corporate and Investment Banking Division in Amsterdam.

About MUFG

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with approximately 2,000 locations in more than 40 countries. The Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. The Group aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world.

About MUFG in the European Economic Area

Following the decision taken by the UK in 2016 to leave the European Union, MUFG has taken all of the necessary steps to ensure the continuation of all services to clients, regardless of their location. Clients located in the European Economic Area (EEA) access services through MUFG Bank (Europe) N.V. as well as MUFG Securities (Europe) N.V.

About MUFG Bank (Europe) N.V.

MUFG Bank (Europe) N.V. (MBE) is a fully-owned subsidiary of MUFG Bank, headquartered in Amsterdam. With offices throughout Europe, our teams provide clients with comprehensive financing solutions spanning Coverage & Structured Finance, Capital Markets and Transaction Banking, using MUFG’s global reach to provide bespoke solutions. With 73 green, sustainability, sustainability-linked and transition bond tranches in 2021 and 51 sustainability-linked loans in EMEA in 2021, MUFG is committed to supporting clients to achieve sustainable business growth.

Your impact at MUFG

Inbound GSB Team in MBE is responsible for managing subsidiaries of our key corporate relationships located in MBE covered countries, generating cross sell in conjunction with Product Offices, and managing the credit portfolio and associated tasks. The team provided dedicated client coverage across a broad range of sectors including (but not limited to) Healthcare, Natural Resources, TMT, Transportation, General Industries and Infrastructure.

You will act as a primary relationship manager for a designated group of sophisticated corporate clients forming the subsidiaries of multinationals active in MBE covered countries and provide support to the Global Relationship Managers (GRM’s) with a view to achieving overall revenue growth and product cross sells. You will take direct responsibility for the origination and execution of specific corporate transactions, projects and will require a significant amount of internal documentation preparation, review and processing work, problem solving and business opportunity tracking. The role will involve mentoring, training and task delegation to Associates and Analysts.

You will be responsible for your allocated profit target and the management, monitoring, building and developing a designated portfolio of existing customers and/or prospective customers, with a focus on credit, operational risk and cross sell opportunities in order to achieve and enlarge Profit Target of MBE. You will be the point of contact for both internal and external colleagues and customers.

Function positioning

The function is part of Corporate Banking Division and it manages the non-Japanese inbound clients as part of GCBD (Global Corporate Banking Division)

You will report to the Director, Head of Inbound Business or in absence to the Managing Director, Head of GCBD, BENELUX and Head of GSB EMEA. Furthermore there is a strong link with Global Subsidiary Banking Units in EMEA and globally.

The role includes the following:

• Demonstrate active Relationship Management and effective marketing of designated customers to include strong and effective partnerships with all stakeholders including Global relationship Mangers (GRMs), Credit, Products,
• Manage, develop and grow a portfolio of existing and targeted new GSB Inbound clients in line with bank's credit policy and onboarding criteria and monitoring a designated portfolio of existing customer relationships in order to identify and satisfy the operational customer needs in the most appropriate way and in compliance with the Bank’s internal requirements
• Origination and execution of customer transactions and to actively market corporate and investment banking products provided by MUFG Group. Including organising Deal Screening materials, if required, to meet business case/ RORA and discuss exposure requirements with GRMs and preparing marketing materials in conjunction with Product Offices for pitch books at customer meetings.
• Preparing customer call reports following customer meetings and conference calls to ensure accurate record keeping and to ensure there is thorough follow up.
• Close involvement in transaction reporting for marketing and credit monitoring purposes, and to prepare timely event memos for senior management for early warning heads up for major transactions or credit problems. Maintain a pipeline reflecting the stages of new business opportunities.
• Close involvement in the preparation of credit applications from a business promotion point of view and responsibility for all linked processes including liquidity application and overall quality control. Negotiate terms and conditions of credit applications in consultation with GRMs and all stakeholders and prepare the proposal in order to seek credit approval. Ensuring robust credit quality is maintained, credit papers are of highest quality possible and credit risk managed within parameters set.
• Ownership of regional Account Planning for the customer base to ensure that cross sell is effectively achieved and monitored. Manage and monitor business plans for the portfolio in order to meet customer profitability requirements and business objectives including NOP, RoE enhancement, Customer Classification Category and Balance Sheet Management.
• Acting as the primary point of contact for technical and client related issues within your portfolio and liaise with other stakeholders to seek resolution and / or escalating as required. Liaising with internal counterparts, especially Global Relationship Management office of clients HQ to gather relevant information to support decision making and planning.
• Assisting with general projects as they may arise as directed by team head/senior management.
• To scope, review and implement legal and other documentation ensuring compliance with Bank and Regulatory policy, KYC, in order to minimise risk. Supporting KYC outreach and review, ensuring timely completion of periodic reviews.
• To consult with Legal, Credit, Tax and Compliance and take appropriate commercial decision in co-operation with business head to review, negotiate and implement legal documentation including loans, ensuring full compliance with Credit, Sanctions, Bank and Regulatory Policy and other Applicable Policies.
• To timely collect, analyse and interpret financial data on existing and prospective customers in order to maintain a good insight in the customers’ financial standing, which entails amongst others the making of credit-synopses, and to relay this through so that the bank’s position can be optimally monitored and safeguarded.
• To attend and represent the bank at internal and external events including banker’s meetings, treasury fairs, client events, and also to participate in CSR events.
• Provide advice, guidance and coaching to junior team members, sharing best practice across the EMEA GCIB Coverage teams
• Liaising with other banks and legal counsel on syndicated facilities.

In order to be successful in the role, you will need the following:

Skills and experience:

• A strong intellectual and professional background equivalent to a WO / HBO level, ideally with senior expertise in economics or administrative education.
• Ideally few years of experience in Relationship Management/Client Coverage/Subsidiary banking or Product Area/Commercial Department
• Good verbal and written communication skills in English is essential. Dutch or any other languages of advantage
• Required knowledge and experience with relevant products offered including Transaction Banking, Working Capital Solutions, Forex and Derivatives, Debt Capital & Loan Markets, Aircraft Finance, Commodity Finance, ECA Finance and Project Finance. Credit knowledge is essential
• Experienced with applicable legislation and regulation, including KYC/Wft.
• Social skills are required to maintain good internal and external contacts. A co-operative spirit, a pro-active attitude and own initiatives are essential as well as a service-minded approach. Besides that, flexibility and communication (advisory, consulting) skills and convincing power are important.
• Profound understanding of European markets area and related products and regulations.
• Ability to promote a strong risk and compliance culture both within the bank and local regulatory through exhibiting behaviours, competencies and capabilities.
• Strong stakeholder management
• Strong interpersonal and networking skills.
• Strong relationship building and communication skills.
• Confident, professional manners and ability to represent the bank with senior clients.
• Able to influence and inspire others to seek and deliver extraordinary customer experience.
• Think strategically to assist in the development of the business beyond the achievement of individual targets.
• Innovative thinker who gains the support of others for new ideas and approaches.
• Familiarity with typical office financial software utilised in the financial services industry and all relevant systems and automated database applications.

Personal requirements:

Integrity and Responsibility

• Balance Risk with Opportunity
• Customer Focus
• Demonstrate Global Perspective

Professionalism and Teamwork

• Drive For Results
• Collaborate and Build Partnerships
• Communicate Effectively and Professionally

Challenge Ourselves To Grow

• Influence and Inspire Others
• Lead Change & Seek Continuous Improvement
• Think Strategically
• Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banks of the world in a growing and international environment. You have various opportunities to develop yourself and we will support you with that by offering various training and development possibilities.

• We take into account your home situation and your ambitions and help you to balance work and private life.
• Monthly team events.
• To work in an ambitious, international environment with colleagues from different countries and cultures, who strive for the best.

Besides that we will offer you:

• Gross salary based on experience and consistent with the market
• 8% holiday allowance and 13th month payment.
• 30 vacation days per year. Optional you can buy 15 additional days.
• Commuting allowance based on annual public transport 2nd class, most economical way, or € 0,23 per km with a max of 75km one way.
• €5,00 net remote working compensation per day, with a maximum of €60,00 per month.
• Possibility to order a mobile phone (up to €800,-)
• Possibility to order Office Equipment’s for the home office, (up to €500,-)
• Remote Working Policy i.e. Working From Home (WFH) and Remote Working in another Country.
• Bicycle plan (fiscal benefit)
• Company fitness (fiscal benefit)
• Mental health workshops and budget for external courses (i.e. Dutch language classes).
• Employee contribution towards Pension insurance (max 5%, currently 2%), our pension scheme is based on a defined contribution scheme.
• Training & development possibilities paid by the bank

Additional information:

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.

About US

At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!

Our Culture Principles

• Client Centric
• People Focused
• Listen Up. Speak Up.
• Innovate & Simplify
• Own & Execute