Programma Manager

Introduction

Do you have proven experience in project and implementation management of MSP programs? Are you an expert at independently planning, leading, and successfully completing complex and challenging implementations? At HeadFirst Group, we offer you the opportunity to apply and further develop your expertise within a growing organization.

About Us

Our core values – Customer First, Learn Every Day & Connecting People – are embedded in our DNA, including in your role as a Program Manager. We strive to surpass ourselves every day. Our department is constantly evolving, and you will grow along with us.

What will be your contribution to our continuous development and core values? You identify process improvement opportunities (Learn Every Day) and actively collaborate with colleagues from other departments (Connecting People). Additionally, you always prioritize the quality of our services (Customer First).

HeadFirst Group is a leading HR service provider focused on the future of work. Through innovative solutions such as Managed Service Providing (MSP), Recruitment Process Outsourcing (RPO), and Statement of Work (SOW) services, we help businesses and talent achieve outstanding results together.

Our ambition is to become the largest in the Netherlands—and beyond that, a European leader. This brings international challenges, but we are determined to take them on. At HeadFirst Group, we foster a culture of continuous development and innovation, encouraging our employees to contribute and implement new ideas.

We believe in a fair and open labor market where talent and businesses connect. As pioneers in HR tech, we distinguish ourselves from the competition. Do you want to be part of an organization that is always looking to stay ahead in the market? Apply now and help shape the future of work!

Your Responsibilities

As a Program Manager, you will lead the implementation of new MSPs and the migration of existing programs. You will oversee all project phases, ensuring clear communication and strong stakeholder management. Your key responsibilities include:

• Project Management: Independently develop project plans, monitor progress, and ensure successful delivery.

• Governance & Collaboration: Identify necessary resources and align internal and external stakeholders.

• Stakeholder Management: Maintain excellent internal and external communication throughout the process.

• Problem-Solving: Utilize strategic insight and expertise to proactively address complex challenges, such as workstream dependencies, integrations, and data migration.

• Change Management: Implement changes smoothly, ensuring they contribute to project goals and client satisfaction. Engage all stakeholders in the new way of working and ensure a seamless transition.

• Process & Risk Management: Maintain strong risk management, reporting, and optimization of our implementation methodology.

What We Offer

• Challenging projects at a leading HR service provider.

• Development opportunities through our HeadFirst Group Academy.

• An inspiring work environment centered on innovation—and we’re also recognized as a Great Place To Work!

• Flexible working hours and hybrid work options.

• The ability to work 32 to 40 hours per week.

• A competitive salary between €6,000 and €8,500, plus excellent benefits, including a premium-free pension.

What We Expect from You

We are looking for a results-driven professional with:

• At least 7+ years of experience in project management, with a focus on change and implementation management.

• Proven experience with MSP implementations. Experience with RPO, ROD, and/or SOW services is a plus but not required.

• Strong communication skills and experience in stakeholder management.

• Excellent proficiency in both Dutch and English.

• Knowledge of project management methodologies such as Agile.

• Technical proficiency in tools like Microsoft Project and web applications.