Manager, Consumer Growth Lead

About the Role

We are looking for a Consumer Growth Lead to lead the EMEA Delivery Consumer Growth pillar, owning strategy, investment prioritisation, and execution oversight across Acquisition, Engagement, Retention, and Capital Allocation.

This role is critical to advancing one of Uber’s top priorities: cross-platform (XLOB) engagement across Delivery and Mobility, by maximizing long-term platform value, along with lifecycle optimisation, and so it demands strong cross-functional leadership across Global Product, Mobility, Finance, Marketing, and Local Market teams to drive alignment.

You will lead a team responsible for scaling growth through both centrally-owned levers and market-level strategies, while shaping our long-term roadmap, investment principles, and product strategy for the region. This is a highly strategic role, requiring strong problem-solving, stakeholder influence, and the ability to translate complex trade-offs into clear, data-driven decisions.

What you will do

• Own our consumer growth strategy across Acquisition, Engagement, Retention and Lifecycle including shaping and influencing our regional and global roadmap
• Drive XLOB strategy and performance, partnering with Mobility, Global, and local teams to deliver against our ambitious targets
• Optimise capital and resource allocation by partnering with leadership to direct investment strategy, develop a POV on where regions should deploy capital and levers (EUP, NUP, lifecycle promotions) to maximize long-term, platform value with clear understanding of trade-offs on growth and profitability
• Lead cross-functional alignment and collaboration across Product, Marketing, Finance, Legal, and Ops, including shaping roadmap decisions to ensure alignment with regional strategy
• Lead, mentor, and empower a team of Consumer ICs to deliver high impact and achieve marketplace metrics across the region

What you will need

• 7+ years of progressive experience in operations, strategy, product, or related roles, with substantial experience in a large, international organization
• Demonstrated ability to successfully balance strategic thinking with hands-on, data-driven execution, leveraging both quantitative analytics and qualitative insights to solve complex operational problems
• Proven success in building and leading high-performing teams, with a focus on coaching, development, and meeting aggressive business targets
• Demonstrated ability to own and manage business performance and P&L, including making investment trade-offs across growth, profitability, and long-term value
• Exceptional cross-functional leadership and stakeholder management skills, with a proven ability to work and communicate effectively with diverse groups, including local country leaders and global teams (e.g., Product, Finance, Marketing, Legal, etc.)
• Demonstrated ability to lead complex, highly-ambiguous, cross-functional programs from strategy through execution, unifying diverse concepts (e.g., financial metrics and lifecycle segments)
• Strong analytical and problem-solving skills; fluency in SQL and Excel/Google Sheets is highly preferred
• Proven experience using data and insights to define customer segments, influence lifecycle strategy, and guide investment decisions
• Highly effective communicator and collaborator; skilled at aligning diverse executive stakeholders and frontline teams across functions and levels
• Strong bias for action and ownership; able to balance strategic big-picture thinking with hands-on delivery and operational detail

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.