Senior Project and Product Manager - Products

Are you excited to be part of our dynamic team where business meets technology? Driving Rituals' growth through innovative tools within our Tech & Data department.

Share your talents

Rituals is looking for a highly motivated Senior Project and Product Manager (PPM) for our Product domain. This is a pivotal, dual-role position that ensures projects are delivered effectively whilst continuously improving the system (Centric Software) and processes that support it.

We are undergoing major technical transformation within our IT landscape: 23 systems need to be migrated from a master data system to our Google Cloud platform, resulting in changes to business processes the systems support. It is a cross-functional project with many dependencies and tight timelines.

As Project Manager you will be supporting the Program Manager and collaborate closely with Business Architects, Business Analysts and Data & Integration teams.

As a Product Manager, you are responsible for the strategic direction and continuous improvement of technology product(s) within the Product domain. You will manage initiatives end-to-end, from defining business requirements and prioritizing backlog items to overseeing delivery, testing, release, and adoption. This includes planning and coordinating releases, validating data impacts, and ensuring successful implementation and communication to stakeholders. Initially, this will involve managing our Product data in Centric Software. In the future, this will be expanded to include PLCM.

Summary of responsibilities:

• Long-term product evolution: define and maintain the product vision and roadmap in alignment with business goals.
• Continuous delivery and improvement: ensure initiatives are executed in the right sequence and scope.
• Act as the escalation point for critical incidents and ensure timely resolution in collaboration with support teams.
• Monitor SLAs and KPIs related to product performance, availability, and user satisfaction.
• Identify and manage risks, issues, dependencies and changes proactively.
• Manage relationships with multiple internal and external stakeholders on strategic and tactical level.
• Create and maintain comprehensive project & product documentation.

Bring all of you

You are energetic, humble, with a sense of humor. You have a strategic mindset, strong leadership skills, and the ability to manage and inspire teams towards delivering the desired results. You can adapt to the fast-paced way of working at Rituals. You get energy from working closely with colleagues with different perspectives to achieve shared goals.

• Strong understanding of project & product management methodologies (e.g. Agile, Scrum, Waterfall, and Lean).
• Experience with tools like Jira for planning, tracking, and managing project/product timelines.
• Strong leadership and team coordination abilities.
• Vendor Management: experience in managing relationships with external vendors and ensuring their deliverables meet (project) requirements.
• Strong communication and interpersonal skills to effectively convey (project) goals, progress, and issues to stakeholders at all levels.

Moreover, you have:

• 5+ years of experience managing technology projects/products and product lifecycles.
• Results-driven with a strong ownership mindset.
• Excellent stakeholder management and interpersonal skills.
• Ability to manage projects and prioritize tasks effectively.
• Strong organizational skills and attention to detail.
• Strong analytical and problem-solving capabilities.
• Experience working collaboratively with cross-functional teams.
• You thrive in an international, fast paced dynamic environment where English is often the language of choice.

Benefits of working at Rituals

• Unique opportunities for personal and professional growth
• Staff discount on Rituals products
• Attractive bonus
• Flexible working hours tailored to your personal rhythm
• Company & team events