Food and Beverage Supervisor Banqueting | Waldorf Astoria Amsterdam

Waldorf Astoria Amsterdam is seeking a Banqueting Supervisor to manage all banquets and events in the hotel, delivering an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.

What will I be doing?

As a Banqueting Supervisor, you are responsible for managing all banquets and events in the hotel to deliver an excellent Guest and Member experience. A Banqueting Supervisor would also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage all Banquets/Events operationally and administratively.
• Maintain exceptional levels of customer service.
• Evaluate guest satisfaction levels with a focus on continuous improvement.
• Contain costs, identifying any areas for action.
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
• Ensure staffing levels meet business demands.
• Ensure training is carried out on an ongoing basis.
• Manage staff performance issues in compliance with company policies and procedures.
• Recruit, manage, train and develop the Banqueting team.
• Comply with hotel security, fire regulations and all health and safety legislation.

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Strong knowledge of hotel/leisure/service sector.
• Record of success in Operational Group, Conference & Events departments, specifically the ability to deliver profit, control costs, and build customer loyalty.
• Exceptional communication skills.
• Exceptional leadership skills to create a winning team.
• Team player.
• Great organisational skills and flexible to adapt to any situation.
• Excellent in English (written and spoken).
• In the possesion of a valid working permit and residence permit for the Netherlands.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in luxury environment.

What will it be like to work for Waldorf Astoria Amsterdam

Waldorf Astoria Amsterdam opened in May 2014. You are a part of a young dynamic team and working at one of the top luxury hotels in Amsterdam.

What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement.

As an employee you will become a member of the GO Hilton programme, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 8,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. Not only will you receive discount on room rates but also 50% off on Food & Beverage.

In addition you will be entitled to discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain and Avis.