Data & AI Governance Specialist

Role Description

About the team

The Data & AI Governance department enables extending the governance theme of policies, standards, processes and technology for governing data and AI to driving excellence in our approach to leveraging secure, trusted, accessible data for data driven decision making through:

• An overarching Data & AI Policy to include associated standards

• Data & AI Governance, including cataloging, classification, metadata, lineage

• Data Access and Usage Control, in compliance with regulatory requirements

• Data & AI Delivery Governance

• Data & AI Observability and Quality

This enables the maturity of Data and AI capabilities across Booking.com, unlocking data and AI applications as assets for delivering innovative growth opportunities and cost saving operational efficiencies.

Role description

The Data & AI Governance Specialist is experienced in Data & AI Governance, and will contribute to the strategy and implementation of Data & AI Governance frameworks, including data cataloging, classification, metadata and master data management, lineage, Data & AI quality, and drive best practice across a broad range of Data & AI capabilities across the company. Working with business and technology collaborators to define and implement a Data & AI Governance strategy that is clear, crisp and right sized for business objectives and compliance obligations across Booking.

Key to success in this role is the ability to translate good Data & AI Governance knowledge into communications and storytelling for executive sponsors and key stakeholders and deliver tangible benefits for the business.

This role demands skills as an evangelist and a partner - at a time where transformation and modernisation of our data ecosystem is an Org level priority.

Key job responsibilities and duties

• Contribute to the definition, review, update and roll-out of the Data & AI Governance framework and related standards and guidelines.

• Play an active role into co-creation with other departments involved in Data & AI Governance.

• Partner with the Data & AI Governance Solution Architect in ensuring architecture designs and tooling solutions are embedding Data & AI Governance principles and needs, throughout the Data & AI lifecycle in all strategic Data & AI initiatives and programs.

• Define criteria for the selection of Data & AI Governance tools, participate in PoC evaluations.

• Collaborate with Risk and Compliance to understand Data Governance Risk position and appetite, to communicate, lead and measure mitigation activities and how Data & AI Governance can support the implementation and compliance for Data and AI across Booking.

• Ensure a Data & AI Catalog is available for business and engineering teams, in a user friendly, clear and accessible for all consumers manner.

• Collaborate with Data & AI Stewards to design new strategies, solutions and rules for Data Quality, to ensure data accuracy, consistency and reliability.

• Collaborate with Data & AI Engineering Managers to develop strategies and standards for monitoring, failure detection, and data availability, to ensure data and algorithm timeliness and completeness.

• Lead proactive and reactive resolution of Data & AI Governance compliance risks, reporting key KPIs to relevant stakeholders, including the Data & AI Governance boards.

• Ensure alignment between Data & AI governance methodology, Data Privacy procedures and requirements, the IT Information Security strategy and any new regulatory compliance such as DMA/ DSA and EU AI Act by working closely with Legal teams.

Qualifications and skills

• 3+ years’ experience in designing and implementing Data Governance / Management in large-scale organisations; AI Governance experience preferred.

• Experience with data cataloging tools from the market (Collibra, Informatica, Alation, Atlan, Microsoft Purview, Polaris, etc.).

• 3+ years’ experience in defining requirements and roadmaps, and managing stakeholders.

• Knowledge of Data & AI Governance principles, processes and standards.

• Practical experience with data cataloging (preferably in Collibra), data profiling, metadata, data classification, data lineage, master data, critical data elements, workflows, and relative tools from the industry, ideally including tool assessment, rollout and management.

• Knowledge of Data Ownership and Stewardship structure, definition and onboarding.

• Familiarity with Data & AI Governance risk and issue assessment and strategy.

• Familiarity with Data & AI Regulatory policies, e.g., GDPR, DMA, SOx, EU AI Act, etc., and first-hand experience with regulatory compliance frameworks in complex organizations.

• Preferred knowledge of Data Quality requirement definition and implementation, methodologies and tools (Informatica DQ, Great Expectations, Validio, Monte Carlo, Collibra, etc.).

• Good knowledge of Atlassian Jira and Confluence.

Benefits & perks - Global impact, personal relevance

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave.

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country).

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.

• Contributing to a high scale, complex, world renowned product and seeing real-time impact of your work on millions of travelers worldwide.

• Working in a fast-paced and performance driven culture.

• Opportunity to utilize technical expertise, leadership capabilities and entrepreneurial spirit.

• Promote and drive impactful and innovative engineering solutions.

• Technical, behavioral and interpersonal competence advancement via on-the-job opportunities, experimental projects, hackathons, conferences and active community participation.

• Competitive compensation and benefits package and some great added perks of working in the home city of Booking.com.