Business Intelligence Analyst

At TUI, we're looking for a Business Intelligence Analyst to support the development and delivery of business intelligence solutions by gathering requirements, building reports and dashboards, and analyzing data from multiple sources, within the context of TUI's data transformation journey, so that business users across Markets & Airlines can access timely, accurate, and actionable insights to drive commercial decisions and improve business performance.

ABOUT OUR OFFER

• Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
• Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
• Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Work in close partnership with Business and Technical teams to analyze, design, and co-create new data products, visualizations, and reporting solutions that are standardized, scalable, and robust to support consistent insight delivery across the business.
• Develop and maintain Tableau dashboards and reports that meet business requirements and adhere to TUI's design standards and best practices, ensuring standardized metrics and dimensions are used correctly and universally.
• Write efficient queries to extract, transform, and analyze data from various source systems to support reporting needs across multiple markets.
• Test and validate data accuracy in reports and dashboards, ensuring quality and consistency across reporting solutions that impact business decisions.
• Support business users with report interpretation, providing training and guidance on how to effectively use BI tools and dashboards.
• Collaborate with Data Engineers and Senior Business Intelligence Analysts to understand data structures and implement reporting solutions that align with the overall data architecture.
• Identify, document, and resolve issues with data quality or reporting functionality, proposing solutions and working with the team to implement improvements as part of continuous enhancement initiatives.

ABOUT YOU

• Degree in Computer Science, Information Systems, or Business Analytics, or equivalent experience in data analytics or business intelligence.
• Proficient in SQL with the ability to write and optimize queries for data extraction and analysis.
• Experience with visualization tools, particularly Tableau, including dashboard creation and report development.
• Understanding of data warehouse concepts and dimensional modelling principles.
• Ability to translate business requirements into technical specifications that meet user needs.
• Strong analytical and problem-solving abilities with attention to detail and commitment to data quality.
• Effective communication skills, explaining technical concepts to non-technical users across various business functions.
• Knowledge of additional BI tools beyond Tableau and experience with data visualization best practices (beneficial).
• Familiarity with cloud-based data platforms (AWS, Azure, GCP), version control systems, and data governance principles (advantageous).
• Collaborative team player, contributing to continuous improvement initiatives.