Commercial Supply Chain Analyst (Fixed term)

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

As a Commercial Supply Chain Analyst, you will inspire the Data Analytics and Reporting team, provide support and coach to colleagues. This is a fixed term (12 months) opportunity with the possibility of contract extension.

Role overview

Reporting to the Commercial Supply Chain Team Leader, the Commercial Supply Chain Analyst is a team member who has experience in supply chain, allowing them to be knowledgeable on all aspects of end-to-end supply chain responsibilities, including contract management, customer service, commercial and shipment documentation, and on-time delivery management.

An experienced team member within the CSC organization, the Analyst engages with Alcoa’s customers, suppliers, traders, and agents daily, supporting the commercial business priorities. The Analyst is responsible for ensuring commercial contracts are agreed and executed, all orders are entered and aligned with customer declarations, and transportation is scheduled for on-time delivery for all committed orders. The Analyst is responsible for correctly pricing the orders and delivering the commercial shipping documentation and invoice to the customers and pursuing the customers for on-time payments.

With an assigned customer portfolio, the Analyst is solely responsible for all aspects of the supply chain process related to the portfolio, interacting with both external and internal customers to ensure each step of the supply chain model occurs accurately and timely manner, seeking solutions for any process gaps from the necessary help chain. The Analyst manages customers with the lease complexity, allowing them time to gain further experience and development, specific to the Alcoa operations. The Analyst manages a customer portfolio and transacts from US$3 million worth of revenue for Alcoa each year.

Core Activities

• Full responsibility for the customer portfolio, including the end-to-end process of each commercial transaction, ensuring an executed commercial agreement/contract is in place and all aspects of the transaction are aligned with that contract.
• All transactions are executed in line with the global trade compliance, local tax obligations, and legal governance.
• Actively complete mitigating controls associated with the high-risk activities performed daily and be able to demonstrate a successful result in annual audit reviews.
• Co-ordinate and execute contracts, orders, import and export administration and documentation safeguards, price calculation and hedging, commercial invoicing and revenue collections support, supporting all commercial activities.
• Maintain excellent customer satisfaction levels with all external customers, suppliers, traders and agents, specific to their allocated customer base.
• Collaborate, align and support other CSC team members when required.
• Support the Commercial Supply Chain Leadership group in driving regional initiatives and participating in alignment opportunities.
• Provide accurate and timely information, contributing to production and finance forecasting processes.
• Work within commercial controls that support and meet auditing requirements (SOX testing & internal controls) throughout the commercial business.

Education Qualifications

• Diploma or bachelor’s degree in business administration, commerce or a related field or similar.

Experience & Background

• Demonstrated experience working within a commercial environment, specifically related to end-to-end supply chain responsibilities is preferable.
• English proficiency is a must, and one additional European language is highly preferable (Spanish and/or German is an advantage).
• Excellent communication skills with the ability to communicate with all levels of the business.
• Experience with laytime (dispatch/demurrage), shipment and container delivery, freight management, and Bill of Lading requirements preferrable.
• Professional and customer-oriented attitude, with attention to detail.
• Ability to multitask and prioritize multiple demands, plan work activities efficiently to meet strict deadlines and high-level goals.

About Alcoa as an employer

Alcoa is an international company with multiple locations and joint ventures across six continents. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation.