M365 Platform Engineer - SharePoint Online, Power Platform - Amsterdam

Join CRH as an M365 Platform Engineer - SharePoint Online, Power Platform

About CRH

We are CRH, committed to contributing to a more resilient and sustainable built environment. As the essential partner for transportation and critical utility infrastructure projects, complex non-residential construction, and outdoor living solutions, we deliver unique, superior building materials and products for use in road and critical utility infrastructure, commercial building projects, and outdoor living solutions. Our project portfolio includes some of the most sustainable and cutting-edge building projects around the world, such as the asphalt on the Silverstone Grand Prix Circuit, the Paris Metro Rail project, the Louis Vuitton Museum in Paris, parts of the Burj Khalifa, and the Kennedy Space Centre. We understand the wider impact our businesses can make in supporting human activity and continue to do this through the delivery of superior products and value-added services that help to deliver a more resilient and sustainable built environment.

Role Overview

Provide expert guidance and support in the implementation, management, and optimisation of the M365 Platform and associated services and applications across CRH. Collaborate with cross-functional teams to analyse business requirements and deliver technical solutions on platform services that leverage M365 and associated capabilities on a global scale across the organisation. Provide high quality operational and technical support primarily on SharePoint Online, Power Platform, and Teams.

Key Tasks and Responsibilities

• Configure and manage the M365 Collaboration platform (SharePoint, Forms, Power Platform, Teams) and associated services/application integrations, ensuring alignment with organisational strategy and best practices.
• Continuously evaluate and drive performance improvement and utilisation of M365 tools and services with a strong focus on integration and standardisation across the central technology services team and divisions.
• Provide third line guidance, support, and technical expertise for the M365 platform and associated services and applications under the scope of the M365 platform.
• Provide advanced support for platform related issues, working closely with local IT teams to resolve complex problems.
• Work with local IT teams and under the direction of the M365 Platform Manager, fulfil level 3 and where applicable level 2 M365 requests/issues.
• Escalate incidents to 3rd parties, ensure appropriate escalation procedures and management of SLAs and follow ups as necessary.
• Assist in the development and configuration of solutions across the range of M365 platforms and services based on the central technology services strategy & roadmap. Where required, advise local IT teams and any other relevant parties using the service.
• Attend technical meetings with local IT teams/service desks and any other relevant parties to diagnose, progress incidents, support implementation of new solutions, and gather user requirements to support the development of OneCRH (unified tenant). Share learnings/insights with the wider CTS team to drive performance.
• Work with the M365 Platform manager, CTS team, and local IT teams to enhance collaboration, user proficiency, and adoption of M365 tools across the organisation.
• Work with the CTS Adoption and Governance team and Business Partners to develop and deliver training programs to optimise the utilisation of platform tools.
• Ensure that M365 platform services comply with and are up to date with CRH security and regulatory requirements. Monitor and respond to security incidents as required.
• Assist in the development, maintenance, and implementation of central technology M365 platform policies and procedures, continuously evaluate and improve these processes driving consistency across the organisation.

Key Functional Competencies

• Strong knowledge of Microsoft 365 technology environment and infrastructure across CRH platforms and associated services and applications within a comparable landscape.
• Strong understanding of related security and compliance features.
• Demonstrated experience across a number of M365 services including SharePoint Online, Power Platform, and Teams.
• Broad knowledge of Technology Infrastructure and operating in a Central Services environment.
• Ability to foster a culture of innovation by staying updated on the latest advancements in M365 solutions.
• Highly results-orientated individual focused on achieving tangible results working as part of a global team in a hybrid (remote/on-site) environment.
• Excellent interpersonal skills and the ability to build relationships with key contacts and across divisions and teams, fostering collaboration across these networks.
• Strong troubleshooting, problem solving, and decision-making skills.
• Strong verbal and written communication skills to effectively convey technical information to non-technical stakeholders.

Experience / Education

• At least 5 years relevant experience in managing and supporting M365 services in a large, global organisation with a strong focus on standardisation.
• Proven track record of successful M365 implementations focusing on SharePoint Online and Power Platform, strong troubleshooting skills, and experience with security and compliance in M365 environments.
• Relevant 3rd level qualification or significant experiential knowledge to offset formal qualification.

What CRH Offers You

• A culture that values opportunity for growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Health and wellness programs, including an on-site gym and fitness classes
• Excellent opportunities to develop and progress with a global organization

Contact

Please contact our recruitment team at careers@crh.com.