Actuarial Risk Manager - Insurance, Trips

About Us:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. Through our products, partners and people, we make it easier for everyone to experience the world.

Summary

Join one of the world’s leading travel insurance providers and help shape how we price and manage risk across our flexibility, protection and insurance products. In this role, you’ll apply your actuarial expertise to understand customer behaviour, assess product performance and risk profile, and guide data-driven and risk-based decisions that impact millions of travellers.

You’ll work closely with colleagues across data, commercial, and finance—bringing together technical insight and commercial thinking in a fast-paced, collaborative environment. It’s an opportunity to apply your insurance background in a new context, with real influence and meaningful outcomes.

Role Description:

We're looking for an experienced Insurance Actuarial Risk Manager who will lead the design and oversight of risk costing, monitoring, stress testing, and risk transfer for all protection products globally. You will act as the accountable owner for core loss-ratio KPIs and serve as the interface with senior stakeholders, brokers, and governance forums.

Key Job Responsibilities and Duties:

Risk Costing & Modelling

• Lead development of risk costing methods for protection products (e.g. CFAR, Property Damage, etc.)
• Own assumptions, costing logic, and governance for limits and adjustments
• Validate machine learning outputs with interpretable frequency × severity frameworks
• Supervise associate model validation and documentation

Monitoring & Stress Testing

• Define and oversee monitoring suite (loss triangles, CAT exposure dashboards)
• Own stress test design and escalation thresholds
• Lead reporting to risk governance forums
• Present findings with recommendations

Reinsurance & Capital Strategy

• Design retention strategy and advise on stop-loss/captive needs
• Lead engagement with brokers, reinsurers, and finance
• Write risk transfer committee papers and capital implications justifications

Governance & Process

• Drive model governance, assumptions documentation, and version control
• Lead internal audit preparation and methodology reviews
• Co-chair exposure/financial risk governance meetings

Stakeholder Engagement

• Partner with Commercial, Finance, and Data Science to align on cost and exposure
• Represent risk in cross-functional forums and leadership updates
• Translate technical findings into actionable product guidance

Leadership & Development

• Design and lead a small, high-impact risk function focused on protection products
• Manage, mentor, and develop junior team members, setting clear goals and delivering structured feedback
• Shape team operating model, ways of working, and hiring profiles to support growth and scalability
• Champion a proactive, scalable risk culture across cross-functional stakeholders

Qualifications & Skills:

Technical Skills

• Strong command of GLMs, credibility theory, and scenario modelling
• Comfortable interrogating black-box machine learning outputs and combining with actuarial logic
• Solid SQL and Excel skills; experience translating models into frameworks

Risk Transfer Exposure

• Experience in reinsurance or captive structuring
• Able to lead broker/partner negotiations and evaluate cost-benefit trade-offs

Process & Governance

• Passion for documentation, transparency, and auditability
• Owns model version control, governance process, and risk audit readiness

Cross-Market Exposure

• Experience operating across jurisdictions and adapting to different market practices
• Confident navigating multi-stakeholder settings

Communication & Influence

• Able to explain technical assumptions and outcomes to executive and non-technical stakeholders
• Proven track record working cross-functionally in commercial settings

Ownership & Impact

• Operates independently, sets strategic direction, and is accountable for outcomes
• Confident in building and defending business cases

Mindset & Behaviours

• Self-starter, entrepreneurial, and proactive
• Risk-minded with strong business judgement and commercial understanding
• Thrives in fast-paced, ambiguous environments

Education & Knowledge

• Bachelor's degree
• Fully qualified actuary (FIA, ASA/ACAS, or equivalent)
• CFA/FRM with strong quantitative focus also considered
• 10-15+ years in insurance pricing, reserving, or portfolio analytics
• Exposure to travel, P&C, warranty, or affinity lines

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s total rewards philosophy is not only about compensation but also about benefits. Our rewards are aimed at making it easier for you to experience all that life has to offer — all the messy, beautiful, and joyful bits — on your terms. So you can focus on what really matters. We offer competitive compensation as well as thoughtful, valuable, and even fun benefits which include:

• A great, brand new office in the heart of Amsterdam
• 29 days’ paid holiday plus bank holidays
• On-site meals, coffee, and snacks, including healthy and vegan options
• Health & well-being benefits such as mental health support, access to health insurance, etc.
• Employer contribution pension
• Industry-leading parental leave and adoption leave
• From day one of your employment with us, we offer 22 weeks’ fully paid leave for all new parents, regardless of gender or the way you become a parent
• Great discounts on accommodation, car rentals, and other group benefits
• Carer’s leave: 10 days’ fully paid leave per year for colleagues who are caring for ill family members
• Hybrid Working (NL): We believe in office attendance at least 40% of your time whilst empowering you with the flexibility to plan where to do your best work

Pre-Employment Screening

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.