Operations Master Data Process Specialist

Join the Team at Karl Lagerfeld

ABOUT THE BRAND

At Karl Lagerfeld, we are driven by Karl’s mantra: “Embrace the present and invent the future.”

Always contemporary and forward-looking, the House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld. We are the only fashion house that carries Karl’s name on its door and we strive to live up to this responsibility in everything we do, every day, with the utmost joy and passion.

Our headquarters in Paris and in Amsterdam are home to a highly diverse and driven team of KARL family members that hail from over 50 countries. Together, we aim to create meaningful stories and product concepts that connect to Karl’s world and iconic attributes.

Women’s & Men’s ready-to-wear, bags, small leather goods, swimwear and underwear are managed directly from our Amsterdam headquarters, while other categories, including footwear, fragrances, eyewear and more, are developed with best-in-class licensing partners.

We connect with our consumers on multiple levels, ensuring that our online and offline approach goes hand in hand. We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store, which reaches 96 countries. Our digital channels currently represent more than 30% of our overall full-price business.

We are a dynamic, fast-growing and inclusive company built on professionalism and strong values. At KARL LAGERFELD we’re committed to working toward the highest standards of sustainability and integrity across all areas of our business. In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity and ocean protection.

The Role:

The Operations Process Specialist is responsible for supporting the end-to-end seasonal workflow by managing key operational systems, ensuring data accuracy, and optimizing processes across the business. Working closely with cross-functional teams, this role oversees B2B, ERP, and PLM data, drives process improvements, and supports Operations to enable smooth and efficient seasonal execution.

Key Responsibilities:

B2B Platform Management (NuOrder)

• Lead the seasonal setup and management of the B2B platform, ensuring a seamless sell-in experience for internal teams and external partners.
• Create and maintain sell-in catalogs and line sheets.
• Manage user profiles and customer account creation.
• Configure customer- and catalog-level restrictions and permissions.
• Oversee product image management in collaboration with the Digital Asset Management (DAM) tool.
• Generate reports and troubleshoot platform-related issues.

ERP & Reporting Management

• Execute full seasonal item setup, including product creation, attribute assignment, and data validation.
• Manage sample creation and seasonal sample data.
• Configure new seasons in the ERP system, ensuring all background and master data is accurately established.
• Maintain and update price lists, including seasonal pricing and adjustments.
• Perform landed cost updates and cost maintenance.
• Process seasonal cancellations and ensure accurate status changes.
• Maintain and update Taric codes and other compliance-related data.
• Perform mass data updates while ensuring accuracy and consistency.
• Conduct seasonal price checks and other compliance tasks through AuditBoard to ensure data integrity and operational accuracy.
• Create and maintain operational reports using the BI tool (QSAAS).

Product Lifecycle Management (PLM)

• Validate completeness and accuracy of PLM data prior to ERP import.
• Collaborate with the PLM team to identify system enhancements and improve data quality.

Process Optimization & Project Management

• Identify opportunities to streamline operational workflows and implement process improvements.
• Support and lead operational projects, ensuring clear communication, timelines, and cross-functional alignment.

Stakeholder Management

• Partner closely with Product Development, Merchandising, Sales, and other internal teams to ensure smooth seasonal operations and data flow.
• Act as a subject-matter expert for systems and processes, providing guidance and support as needed.

The Profile

• Operational Mindset; at least 3 years of experience in Operations
• Experience with ERP systems, applications and reporting tools
• Experience with system implementations is a plus
• Proficiency in Excel is a must
• Proficiency in other Microsoft Office software
• Proactive, self-organized, analytical mindset, ability to work independently as well as in a team, and a strong attention to detail
• Excellent interpersonal skills - ability to communicate openly, clearly and constructively
• Ability to meet deadlines, prioritize & multitask.
• Fluent in English, both verbal and written

Why #TEAMKARL?

• Learning and development courses/training
• Opportunity to make an impact
• Remote working arrangements
• Relocation allowance
• Bonus holidays
• Working in the heart of Amsterdam
• Brand discounts
• And exclusive sample sales only for #TEAMKARL

The collective vision of KARL LAGERFELD is to be the most connected global designer brand, inspiring consumers through luxury collections and immersing them in the World of KARL. If you are interested in joining #TEAMKARL, we invite you to submit your application today.