IT Quality Manager (Site/Sites)

Fantastic challenges. Amazing opportunities.

GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity set the standards in our industry, we’re inspired by the opportunities to innovate and break boundaries. We’re proud to play a part in protecting the world’s democracies. And we’re committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries, we serve over 90% of the world’s aircraft and engine manufacturers and achieved sales of £3.35 bn in 2023. There are no limits to where you can take your career.

IT Quality Manager (Site/Sites)

Job Summary

The IT Quality Manager is responsible for ensuring that IT operations meet both internal and external quality standards, regulatory requirements, and audit expectations. This role involves leading the development and enforcement of quality policies, procedures, and compliance frameworks to enable sustainable, auditable, and aligned IT operations across business lines and sites. Additionally, the IT Quality Manager interprets regulatory and contractual requirements, maps controls, assesses controls, and advises IT/OT and business teams on control implementation. The position supports activities related to security risk management, reporting, policy lifecycle, training and awareness, governance, risk and compliance program delivery, and third-party risk management. The IT Quality Manager collaborates with stakeholders across various business departments including but not limited to IT Leads, Legal and Compliance, and HR to ensure risks are managed effectively and efficiently in accordance with company policies and applicable requirements.

Job Responsibilities

• Quality Policy & Procedure Management: Define and maintain IT-specific quality policies and procedures in alignment with corporate standards. Ensure documentation supports traceability, accountability, and regulatory readiness.
• Audit Planning & Execution: Coordinate internal and external audits related to IT systems and transformation projects. Interpret regulatory and contractual requirements. Manage follow-up actions and verify closure of findings. Maintain audit readiness throughout project lifecycles.
• IT BMS (Business Management System) Oversight: Own and manage the IT element of BMS at the respective sites to ensure it reflects accurate process maps, roles, and quality gates. Support the continuous improvements of BMS with digital tools.
• Change & Process Control: Establish quality gates within change management processes. Ensure every IT change, especially in major projects, is risk-assessed and reviewed for compliance.
• Cross-Functional Alignment: Collaborate with Quality Functions at the Business Line and Site levels for cohesive governance and reporting.
• Continuous Improvement & Lessons Learned: Run post-project IT quality reviews. Drive improvement actions and preventative controls into future project design.
• Risk Management: Support security risk management activities. Oversee reporting, policy lifecycle, and third-party risk management.
• Stakeholder Collaboration: Collaborate with various business departments such as IT, Legal and Compliance, and HR. Ensure effective and efficient risk management across the organization.

These accountabilities ensure that the IT Quality Manager plays a crucial role in maintaining high standards and mitigating risks within the IT operations of the organization.

Job Qualifications

• Essential:
  • Degree or equivalent experience
  • 7+ years’ experience of Audit and Risk Management within an IT Environment
  • Capable of building strong relationships with key stakeholders at all levels in the organisation
  • Strong planning and organisation skills to drive effective and timely delivery
  • Effective communication skills including written, verbal, and presentation, capable of adjusting approach and style to suit different audiences
  • Familiar with LEAN principles and their application to drive efficiencies and continuous improvement across the IT function
  • Ability to work independently and within a team environment
  • Ability to collaborate, working closely with both functional and technical teams
  • Strong analytical, problem-solving, and trouble-shooting skills
  • Ability to remain flexible as priorities change working with key stakeholders to ensure continued alignment to critical deadline
  • Established skills in time management, multi-tasking, and prioritisation of work
• Desirable:
  • Knowledge of IT systems and key architecture components
  • Knowledge of IT standard frameworks and governance best practice
  • Good knowledge of industry standards and regulatory requirements
  • Good knowledge of Aerospace manufacturing & engineering environment
  • Good knowledge of organizational objectives
  • Occasional travel required to support IT Teams and scheduled Audits as required.

What do we offer

We are committed to offer you a challenge but also a great opportunity to learn and grow. We want to offer you a career that can go to many directions thanks to our breadth of international opportunities. By being part of GKN Fokker Aerospace that has proven itself to be at the cutting edge of our industry, you will know that you will be working towards being the most trusted partner in the aerospace industry.

Furthermore, we will offer you:

• A gross monthly salary depending on your experience, role readiness and according to the CLA Metalektro grade O
• 8% holiday allowance
• 42 paid holidays for full-time employment in line with the Collective Labor Agreement Metalektro (29 holidays and 13 ADV days)
• An excellent pension scheme (PME) and travel allowance
• A pleasant and informal working environment, in which we work together to achieve the best result for our customers
• Support for your career progression with learning and development opportunities

We’ll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go?

A Great Place to work needs a Great Way of Working

We are the place where human dreams, plus human endeavour, shape the future of aerospace innovation and technology.