Senior UX Designer

What are you going to do?

As a Senior UX Designer for "Netwerkzorg" at Nedap, your primary responsibility is to establish a strong vision for how different healthcare professionals within the Dutch healthcare market can be connected. You gain energy from solving the challenge: “How do we connect the care network around a client?” Your focus lies in solving this puzzle and shaping workflows, rather than designing screens. You know how to present concepts through effective storytelling, creating support and enthusiasm among others to bring these concepts to life.

Your responsibilities

• Facilitating UX sessions: You know how to set up effective sessions and guide people from different disciplines and perspectives throughout these sessions;
• Stakeholder engagement: You can maintain oversight in a complex stakeholder landscape that reaches far beyond just our customers;
• Defining a vision: Through research insights and strong storytelling, you can guide people through findings and the resulting vision;
• Strong UX skills: You have extensive experience across various aspects of UX, whether it’s research, A/B testing, service blueprinting, value propositions, and more.

Your team

As a Senior UX Designer for "Netwerkzorg", you are part of the connected care team and work closely with the product owner, a business team, and multiple developers. This team is responsible for shaping the vision and implementing network care in the broadest sense across Nedap, whether for our long-term care proposition (Ons®) or our GP proposition (Medikit), and bringing these together where it makes sense.

Our offer

As a Senior UX Designer at Nedap, you will make a valuable contribution to our goal: making people happier and more successful in their professional lives. In addition to your salary, you are entitled to a thirteenth month, a good pension scheme, and profit sharing with the opportunity to become a shareholder of Nedap. At Nedap, everything revolves around trust and autonomy. That’s why, along with your colleagues, you decide on your own working hours and vacation days to maintain a healthy work-life balance. We also highly value personal and professional growth. You will receive a comprehensive introduction, and we encourage you to continuously develop yourself.

Required experience and skills

As a Senior UX Designer you understand the bigger picture, oversee multiple stakeholder groups, and switch effortlessly at a strategic level. You are the connector who makes a complex landscape manageable and drives decisions that truly advance healthcare. This applies to our own products as well as national initiatives and collaborations with competitors.

You recognize yourself in the following:

• Experience: At least 5 years of experience as a UX designer, preferably with complex digital products. You have a higher professional (HBO) or academic (WO) level of thinking;
• Processes: You have experience setting up processes and sessions to map requirements and user/stakeholder needs, translating them into concepts and flows;
• UX methodologies: You are familiar with methods such as Service Blueprinting, Value Proposition Canvases, User Journeys, and Personas;
• Holistic mindset: You know when to take a step back amid chaos in order to create clarity and structure for yourself and others;
• Storytelling: You are strong with words and know how to give your story the right impact, guiding people through the vision and strategy around network care;
• Language skills: You speak and write fluent Dutch and English.

Good to know: You are available for 38 hours per week (full-time). Hybrid (remote) work is common at Nedap, and you coordinate working hours with your team to maintain a healthy work–life balance. You are present at least two days per week on our campus in Groenlo.

About Nedap in Healthcare

We simplify the work of caregivers, making their tasks more seamless. Trusted by over 1,900 care providers in the Netherlands, our technology supports a sustainable shift, enhancing accessibility, affordability, and effectiveness in elderly care, disability care, mental health, domestic care, and general practice.