Technical Project Manager / Scrum Master

Technical Project Manager / Scrum Master (m/f/d)

Hybrid, Amsterdam, Rotterdam

DEPT® is looking for a Technical Project Manager with solid Development and/or Scrum Master experience, ideally gained at a digital agency. Are you driven by quality, goal-oriented, and do you enjoy collaborating with designers, developers, DevOps engineers, and CRO specialists? Then we’d love to meet you.

JOB PURPOSE

As the central figure in each project, you coach, guide, and motivate the Scrum team to perform at its best. You’re well-versed in Agile methodologies and effortlessly organize Scrum events. Together with the Product Owner, you align on client expectations and monitor progress. You identify commercial opportunities, continuously improve processes, and strengthen team collaboration.

We also expect you to contribute on a content and business level, taking on elements of a Business Analyst role. With your technical background, you can advise clients and evaluate implementations based on impact, effort, and value. A background as a developer is a major plus, as is experience with SFCC projects and other CMS systems such as Umbraco and headless CMS platforms.

KEY RESPONSIBILITIES

In this role, you are the link between the development team, the project organization, and the client. You lead refinement sessions, ask the right questions to uncover deeper needs, and ensure clear acceptance criteria. Based on this, you create sprint plans together with the client that contribute to their overall roadmap. You advise and steer in a way that serves both the client’s goals and our internal processes. We inspire our clients to work in a data driven way, you bring expertise in this mindset and evaluate every initiative through that lens.

You’ll work closely with the Product Owners on the client side. Together, you ensure that team capacity aligns with client needs and the shared roadmap you’re realizing as a team. You understand the balance between delivering quickly and building long-term value. If that means adjusting the team composition or improving processes, you’ll take the lead.

A bit about our team:

We work with clients after they’ve completed their initial project phase, for example once a platform has gone live. Within our team, we focus on building long-term partnerships with our clients. We work in a setup we call Care & Grow — in short, we keep platforms stable and up to date while simultaneously driving growth and data driven development together with our clients.

WHAT WE ARE LOOKING FOR

• Around 5 years of experience as a Project Manager and/or Scrum Master;
• Understand how a digital ecosystem fits together;
• Have experience delivering online applications on the agency side;
• Are fluent in Dutch and English
• Have experience building and leading teams
• Speak the language of designers, developers, and CRO specialists
• Understand data driven working
• Have experience with the Agile/SCRUM methodology and know when not to apply it
• Spot commercial opportunities with clients and make sure they’re followed up
• Adapt quickly and bring a strong can do attitude to the team.
• Background in development is a plus

WE OFFER

• A flexible, hybrid working policy (2 days from the office, depending on location).
• 24 vacation days per year and the opportunity to work from abroad for 13 weeks a year.
• DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
• Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
• Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.