HR/Payroll coordinator

Tiqets is an award-winning tech scale-up headquartered in the Netherlands. We are hiring a HR/Payroll Coordinator to join our mission to bring the world more ways to culture!

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees.

Our values

• We are remarkable: Have fun, be creative and celebrate great moments!
• We are accessible: Communicate honestly and support each other
• We are adaptable: Learn, adapt, and pivot. That's who we are!

The People & Culture department consists of 9 people that are divided over an HR team, a Recruitment team, and Office team, in which we have a joint responsibility of making the employee journey for our 200+ Tiqeteers as exciting and fun as possible.

As the HR/Payroll Coordinator, you will act as the first point of contact for employees regarding HR-related matters, providing assistance throughout their employee journey within Tiqets.

If you have a passion for HR and thrive in a fast-paced environment, this could be the perfect fit for you! We are looking for an HR professional with a minimum of 2 years of relevant experience and up-to-date knowledge of employment law in the Netherlands. You have a hands-on mentality combined with flexibility, so last-minute requests do not get you off your feet.

What you will be doing:

Your HR responsibilities (80%) include, but are not limited to:

• Keeping all personnel data up-to-date and carrying out all relevant HR administrative processes
• Supporting the HR Business Partners by tracking and administering employees’ lifecycle documentation, including onboarding, offboarding, special leaves, 30% ruling, etc.
• Assisting HR Business Partners in all HR-related topics and setting up all kinds of agreements related to employment, such as preparation of contracts, arranging 30% ruling, and contacting the Immigration office
• Supporting performance management and annual review cycles by administering documentation and tracking compliance
• Maintaining the HR Information System (HRIS) with current and accurate personnel data
• Processing monthly mutations for payroll
• Providing payroll administration data for the Netherlands and other countries with the help of external payroll partners

Your Payroll responsibilities (20%) include, but are not limited to:

• Onboarding new employees in our payroll systems (YouServe/Deel)
• Processing monthly mutations in payroll for the Netherlands & other countries
• Performing payroll data controlling and processing
• Ensuring implementation of new (fiscal) regulations and legislation in payroll
• Implementing and adjusting 30% rulings in payroll

Who you are:

• At least HBO studies in the field of HR and/or payroll, related studies, or extensive relevant working experience in a payroll and HR environment
• Minimum of 2 years’ experience in payroll in similar tasks and responsibilities, as well as a minimum 2 years of experience in a relevant HR role (HR Assistant, HR Coordinator, HR Officer, HR & Payroll Generalist, etc.)
• Knowledge of employment law in the Netherlands; knowledge of other countries (Spain, France, Italy, UK, US, and Thailand) is a plus
• Proven ability to adapt and be agile in an evolving and scaling company environment
• Great sense of humor, empathy, creative yet pragmatic
• Proficient in Dutch and English; other languages (French/Spanish/Italian) are a plus
• Living in the Netherlands

Perks & benefits at Tiqets

• Vibrant, dynamic, international working environment
• Opportunity to make an impact in the fastest growing tech scale-up
• 20% personal Tiqets discount code for all of our products
• Biweekly pizza & beer sessions to expand our knowledge with useful presentations from various team members
• Friday drinks and parties to celebrate our accomplishments
• Competitive salary and 25 paid holiday leave
• Pension scheme and travel compensation
• Daily fresh lunch buffet provided by Join Program
• Hybrid working model
• Sport activities: free gym, running sessions, boot-camp, football, climbing, yoga, padel and more
• Monthly internet allowance for working from home
• Reimbursement for home workspace necessities
• Option to work from abroad for a maximized number of weeks per year (depending on the location)