Lead, Global Mobility & Immigration

Lead, Global Mobility & Immigration at Flexport

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Our People team is a strategic partner to the business, building programs that attract, retain, and develop the world-class talent needed to achieve our mission. We are looking for a passionate and experienced Lead, Global Mobility & Immigration to own, scale, and evolve our global mobility and immigration programs.

The Opportunity

This role is ideal for someone who can seamlessly balance strategic program design with hands-on operational excellence. You’ll be the primary point of contact for Flexport’s global mobility programs, including immigration, relocation, and assignments, ensuring we provide a consistent, compliant, and employee-centered experience across multiple regions. You’ll work closely with our external vendors, legal partners, and internal stakeholders (People Ops, Legal, Finance, Talent Acquisition, and business leaders) to ensure Flexport can move talent where it’s needed, when it’s needed.

The responsibilities for this role include:

• Program Ownership & Strategy
• • Design, implement, and continuously improve Flexport’s global mobility and immigration programs, policies, and processes.
  • Monitor regulatory changes across regions and advise leadership on implications and required program updates.
  • Partner with Legal and external counsel to ensure compliance with global immigration and tax requirements.
  • Create scalable frameworks for relocation, assignments, and cross-border employment models that support Flexport’s growth.
• Vendor & Partner Management
• • Serve as the primary liaison with global mobility, relocation, and immigration vendors, ensuring SLAs are met and employee experience remains high.
  • Oversee vendor performance, negotiate contracts where needed, and implement process improvements.
• Hands-On Administration
• • Manage casework for immigration petitions and mobility requests, including initiating cases with vendors, tracking progress, and communicating with employees and managers.
  • Maintain accurate data and reporting to ensure compliance and provide insights to leaders.
  • Support employees through relocation logistics, immigration timelines, and point-in-time mobility questions.
• Stakeholder Partnership
• • Partner with Talent Acquisition to ensure seamless onboarding of global hires requiring sponsorship.
  • Work with People Business Partners and leaders to proactively plan mobility moves in support of organizational needs.
  • Provide training and resources to managers and employees on mobility policies and processes.

What You’ll Bring

• 6–8 years of experience in global mobility, immigration, or related HR/People roles; a mix of in-house and vendor experience preferred.
• Strong understanding of global immigration processes (U.S. experience required, additional regions a plus).
• Experience designing and administering mobility programs at scale, including relocation and assignment policies.
• Proven ability to work both strategically (program design, policy creation) and tactically (case management, data tracking).
• Exceptional project management, vendor management, and stakeholder communication skills.
• Comfort navigating ambiguity and balancing compliance requirements with business needs.
• High attention to detail, with the ability to manage sensitive data and maintain confidentiality.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training.

The US base salary range for this position (this does not include bonus, equity and benefits):

$114,400 - $128,000 USD