GenAI Data Scientist

We bieden je

• NS Business card, ook privé te gebruiken
• 13e maand en vakantiegeld
• 27 vakantiedagen en 1 Diversiteitsdag
• Hybride werken

Waarom Nationale-Nederlanden

• Support +20 miljoen klanten
• Sterk Nederlands merk
• Inclusieve werkgever
• Werken aan vitaal Nederland

Do you want to use the latest technology and tools to build LLM-powered solutions that make services for customers and colleagues better, faster, and easier? Are you a data scientist with knowledge of, and hands-on experience with, GenAI who is ready for a new challenge? Do you want to work on innovative chat platforms that impact thousands of users within NN? Then this position is just right for you! We are expanding and are looking for a colleague to strengthen our Team Chat.

You will be part of Team Chat, which serves as the expertise centre for external chat, building scalable and repeatable GenAI-based chat solutions for the entire Nationale-Nederlanden group. As these involve NLP applications for the Dutch language, proficiency in Dutch is required.

Together with your team, you will develop innovative GenAI-chat solutions that will create value for our company of tomorrow. Exploring and implementing new technology is a key aspect of your role. You will use state-of-the-art techniques such as RAG, LLM-frameworks and OpenAI APIs. You understand how to help business colleagues translate their needs into AI solutions.

What you are going to do

Specifically, you will:

• Develop and implement innovative GenAI-solutions for our chat platform, with a focus on LLMs and RAG
• Design data processing pipelines using Python and modern data engineering tools
• Analyse and resolve complex business and technical challenges, while proactively improving the stability and performance of our LLM and RAG applications
• Collaborate in multidisciplinary teams, maintaining close contact with other data scientists, software engineers and stakeholders to optimise processes and deliver innovative solutions

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

• Salary between €4,092 and €5,846 depending on your knowledge and experience based on a 36-hours work week
• 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and one Diversity Day
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometers travelled
• Allowances for setting up your home office and for internet use

Who you are

You have:

• A master’s degree in data science, econometrics, or a related field
• Demonstrable experience with Python and developing ML applications, deploying LLMs or implementing RAG
• Experience with LangGraph and agentic frameworks is an advantage
• Practical knowledge of the data science process, such as data collection, cleansing, model evaluation, and model implementation
• Preferably experience with software engineering practices, such as: (Azure) CI/CD tools, Git, automated testing, etc
• Analytical and problem-solving skills, with a proactive and customer-oriented attitude, excellent communication skills in Dutch and English, and the ability to work effectively within an Agile team and with end users

But above all, you are keen to further develop the above points on the job.

Who you will work with

You’ll be part of Team Chat, an Agile, self-organizing and international team of engineers, data scientists, and designers in the Customer and Digital domain. Together, we build and maintain the digital assistant that powers customer journeys across NN and subsidiaries. English is our working language.

We work according to the Scrum methodology and alternate between working from home and working at the office, which is within walking distance of The Hague Laan van NOI and The Hague Central stations. The atmosphere is collegial and open, with plenty of room for personal input and development.

At Nationale-Nederlanden, we work in a hybrid manner. Partly from home and partly at the office. Teams meet digitally, physically, or in a hybrid format. You and your team will decide what works best. Our offices are designed to provide suitable spaces for every type of work. The official location for this position is The Hague.

Any questions?

If you have any questions about the job, you can reach out via e-mail to Mark van Meurs via mark.van.meurs@nn.nl. Any questions about the process can be directed to Joost Stroes (Recruiter) via Joost.Stroes1@nn-group.com.