Operational Risk Officer

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

The Opportunity

Mollie is looking for a versatile Operational Risk Officer to support the business growth. Reporting to the Risk Lead, this role involves overseeing a broad spectrum of risk areas, including Operational, IT, and Security, with a strong emphasis on assisting an expanding portfolio of products and services. You will collaborate directly with various departments to ensure the delivery of high-quality solutions for our customers.

What you'll be doing:

• Partner with colleagues to build new or updated products, manage and deploy IT assets and implement risk and security controls while ensuring adherence to relevant regulations (DORA, PSD2, GDPR, AI Act, etc.)
• Develop and enhance risk reports with key metrics and trends for diverse stakeholders, ensuring accountability and follow-through
• Collaborate with stakeholders to achieve successful outcomes in internal/external audits and certifications (PCI-DSS, ISAE, etc.)
• Translate complex regulations into actionable guidance, championing a risk culture that balances commercial success with compliance.

What you’ll bring:

Essential:

• Experience - 3-5 years of relevant experience
• Technical comfort - you're at ease with different technology platforms and can dive into technical documentation and system architectures
• Communication skills - excellent written and verbal abilities to explain risk decisions to both technical and business stakeholders
• Customer focus - always consider customer impact when making security and risk decisions
• Inquisitive approach - ready to experiment, always looking for better ways to solve problems.

Strong preference for:

• Payments/fintech experience - understanding of financial or payments-related technical solutions.
• Regulatory knowledge - working understanding of PCI DSS, DORA, PSD2, GDPR, AI Act.

Benefits

• 20 days working from abroad: Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)
• Wellbeing Budget: Enjoy €60 per month net towards taking care of yourself.
• Lifestyle and Health Support: Reach out for coaching and support whenever you need it via OpenUp.
• 26 holiday days: Time to relax. Plus an extra 2 days off in between 27 and 31 December!
• Commute options: Receive an NS Business Card and participate in our bike lease plan
• Birthday off: It’s your special day! Why spend it at the office?
• WFH Equipment Budget: One off budget of €400 for our new hires.
• Hybrid working: With WFH & Internet allowance at €60 a month.
• Discounted Lunch: Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!
• Health Insurance: Insure with ONVZ or receive €125 net towards your own insurance.
• Annual Mollieverse event: All Mollies get together, connect and have fun.