Director Operations

In a nutshell.

As Director Operations you are responsible for the quality and performance of our operations. You will lead an operation with over 200 employees across multiple layers, modalities and disciplines. You will develop your direct reports (6 employees) so they can enable their teams or own skills to excel. Together with the founders, you will set the course for Operations and contribute to strategic decisions around growth, partnerships, and investments.

We closed 2024 on a high, reporting 8% EBIT profitability and expanding our market share to 75%. With profits reinvested in fleet upgrades and expansion into electric cars and e-bikes. This is a unique opportunity to manage a mature, profitable shared e-mopeds business, a fast growing e-cars scale-up and an e-bikes business in the start-up phase.

The role.

You hold full responsibility for operational performance, fleet quality and availability. You combine a strong focus on people with an analytical and results-driven approach to processes and results.

Your responsibilities:

• Define and execute the operational strategy to ensure growth, scalability, and efficiency.
• Full P&L responsibility for all fixed and variable costs
• Lead, develop, and inspire an organization of 200+ employees through 6 direct reports
• Design and implement a scalable organizational structure that is future-proof.
• Act as a strategic sparring partner to the founders on topics such as expansion, M&A opportunities or investments.
• Create a work environment where people take ownership, develop themselves, and enjoy their work.
• Work together with Product, Support, Finance, Growth and HR teams to solve complex interdepartmental problems

Requirements.

• Master’s degree and at least 7 years of relevant experience.
• Proven experience leading a multi-layered organization (some of your direct reports manage teams themselves).
• Track record in scaling an organization
• Strong leadership qualities: people-focused and result-driven.
• Strategic thinker with a hands-on mentality
• Excellent stakeholder management skills across all levels (founders, teams, external partners).
• You have the potential to grow into a Managing Director role.

If you recognize the following competencies in yourself, you know what to do.

Deliverer

Combines vision and execution by creating a sustainable and effective operational strategy, with goals that improve company results.

Problem-solver

Connects complex interdepartmental challenges and guides the team to data-driven solutions

Communicator

Sets the bar for exceptional, impactful operational plans and proposals and gets people on the same page.

Decision-maker

Decisions are based on interdepartmental and industrial needs, while overseeing company risks and opportunities.

Leader

Guides and mentors the department to create impactful outcomes with minimal supervision.

Be focused.

Human beings are not designed to perform multiple tasks simultaneously. Being focused on the right matters delivers the greatest results.

Raise the bar.

We play Champions League. It requires the right mindset over skill set in order to reach our full potential.

Be an owner.

Owners take decisions with long term sustainability in mind. We trust people to make their own decisions and feel secure enough to fail in these decisions.

Enjoy the ride.

Our work should give us energy and joy. Because together, we make memories.

How you benefit.

• Sports lessons & tournaments paid by Check 💪 FitCheck program
• When work allows 🧘‍♀️ A Check Out Day once per 2 weeks
• Get Stock Appreciation Rights 🤑 Profit from Check's success
• Work remotely 🌏 For 2 weeks per year
• During a workation with colleagues 🏖️ Work on company goals
• Unlimited mental support 🙋🏼 at Empowr
• €2000 learning budget 🌱 To grow your competencies
• An inspiring HQ ✨ With free lunch, drinks and play area
• Free train trips 💺 And the option to upgrade to first class
• To travel the easiest way around town 🛵 Check Credits

About Check.

Check is a fast-growing shared mobility platform, providing the easiest way around town. We believe urban mobility can be more efficient and we want everyone in every city to be able to reach their destination within 15 minutes.

We do this by introducing new and smart forms of mobility. Our shared e-mopeds, cars and e-bikes are available in cities throughout The Netherlands.