Industrial & Labour Relations Lead

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

All about the role

As the Industrial & Labour Relations Lead, you’ll join our dynamic HR team to help shape and strengthen our labour relations strategy across key European markets—primarily The Netherlands and Germany, with additional focus on Belgium and Spain.

You will serve as a trusted advisor to our HR Business Partners, collaborating closely with works councils, unions, and other social partners to ensure compliance, foster constructive dialogue, and uphold JET’s values. Your expertise will guide leadership in collective bargaining, while helping to develop sustainable employment strategies that drive engagement, fairness, and long-term business success.

Location: Hybrid- 3 days a week from our Amsterdam office & 2 days working from home. Reporting to: Principal Industrial & Labour Relations

These are some of the key ingredients to the role

• Strategic Leadership: Co-develop with the Head of ILR and implement a comprehensive Industrial & Labour Relations strategy, aligned with JET’s global goals and values.
• Stakeholder Engagement: Establish and maintain robust relationships with regional trade unions, works councils, governmental bodies, and other labour-related institutions.
• Advisory Role: Counsel leadership on labour relations issues, collective bargaining, and compliance with local labour laws and regulations.
• Policy Development: Collaborate with the Head of ILR and Legal to influence labour-related policies and regulations.
• Collaboration: Work closely with HR Business Partners and People Insights teams to analyse labour trends, develop metrics, and support the implementation of HR programs that promote positive employee relations.
• Scenario Planning: Identify and prepare for emerging labour relations challenges, developing proactive strategies to address potential issues in a rapidly changing environment.

What will you bring to the table?

• Experience in Industrial & Labour Relations, particularly within the EMEA
• Demonstrated success in managing relationships with unions, works councils, and other employee representation bodies.
• Experience in collective bargaining and navigating complex labour laws is essential.
• A higher education degree in Law, HR or Business Administration, or a related field.
• Ability to translate JET’s global vision into a region-specific strategy that supports business objectives while fostering positive employee relations.
• Comprehensive verbal and written communication skills, with the ability to influence and manage sensitive information effectively.

At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Are you ready to take your seat?