Manager Communications Content & Projects

Maak impact als Manager Communications Content & Projects bij Action

Manager Communications (Content and projects)

(Fulltime, 38 hours per week)

As the Content and Projects Manager Communications you will manage a dedicated team of 5 colleagues, while being an active contributor yourself. Reporting to the Head of Communications, you’ll work alongside other Communications Managers (e.g. Country Communications) as part of our international Communications department. Together, this team ensures consistent, impactful, and aligned communication across countries and audiences.

You and your team focus on shaping and delivering company-wide communication projects and content. You will coordinate priorities, coach your team, and also roll up your sleeves to deliver high-quality communication that informs, engages, and strengthens our reputation.

This is your daily action

You will turn our communication priorities into clear, actionable plans and see them through from concept to completion; ensuring our channels, formats, and content are consistent and effective, while actively contributing to their creation and improvement. You will also work closely with other departments, senior management, and colleagues across countries to align and deliver impactful communication.

• Translate communication priorities into clear, actionable plans and oversee their execution.
• Lead projects and campaigns end-to-end, while actively contributing to content, events, and tools.
• Keep communication channels, formats, and materials relevant, consistent, and up to date.
• Organise and oversee company-wide communication events in cooperation with other departments.
• Advise senior management and the Executive Board on communication matters with practical and timely input.
• Coach and develop your 5 direct reports, ensuring they have the skills and confidence to deliver high-quality work.
• Collaborate with international colleagues, General Managers, and department heads to align efforts across countries.
• Monitor results and drive improvements to increase effectiveness.

This is your team

Your home base will be the Communication department. Our focus? Support the Action strategy of sustainable growth and development. Together with the entire business, we increase the involvement of all employees, including with the Voice of Action programme. We also create Friends of Action and continue to develop professional issue and crisis management. This is where we are increasingly taking the lead. We see challenges as opportunities. Our goal in Communication? Being trusted advisers to our business, from board of directors to country management, always guided by Action’s DNA and values.

This is you

You are a confident communicator who can lead, organise, and inspire, while also rolling up your sleeves when needed. Structuring activities, managing projects, and meeting deadlines within set guidelines is second nature to you. You work well with people at all levels, adapt quickly, and communicate clearly. You balance strategic thinking with practical action, and you encourage your team to perform at their best.

In addition, you have:

• A university-level education in communications, journalism, or similar.
• At least 10 years’ relevant experience in an international or retail organisation.
• Proven experience in leading and developing teams.
• Excellent oral and written command of the English language, and preferably one or more other European languages.

What we offer

Surprisingly more! From our bustling home base in the Netherlands, you’ll have an impact on the whole of Europe. The counter now stands at more than 3,000 stores in 13 countries and millions of smiles from our customers. And we have big growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different job, an interesting innovation project, new skills: as a professional you can develop without limits. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect.

Did you know that you can also count on us for:

• An annual bonus based on company and personal performance
• A company car or mobility allowance
• 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week)
• Flexible working hours and the possibility of working up to 40% from home, of course in coordination with your team and manager
• 15% staff discount on your purchases at Action
• A good pension scheme, collective health insurance and a lease car or mobility allowance (Zwaagdijk-Oost is traffic jam-free and only 30 minutes by car from Amsterdam)

How we contribute to society

If you know Action only from our stores, you’ll be amazed at the impact we create behind the scenes. We sponsor more than 213,000 children worldwide who grow up in SOS Children’s Villages, while our team reflects the incredible diversity of our customers, representing over 150 nationalities. We are proud that 100% of our wood products, cotton and chocolate are sourced sustainably and that our near-term climate targets are fully aligned with the Climate Agreement and approved by SBTi. Every part of our organisation is working towards a greener future: our stores, distribution centres and offices use energy-efficient LED lighting and our stores are already off the gas grid. This is also Action. Curious about what other initiatives you could be part of? Join us and find out for yourself.

Interested?

We are proud to be an inclusive employer, and we warmly invite anyone who recognises themselves in the vacancy to apply. So take action and respond to this vacancy now!