Field Service Engineer (Regio Utrecht/Amsterdam)

Join Philips as a Field Service Engineer

Job Description

For the role of Field Service Engineer we are looking for skilled professionals with strong problem-solving abilities, excellent communication skills, and a solution-oriented mindset.

Your focus will be on supporting our imaging modalities Computed Tomography (CT). You will take ownership of challenges and demonstrate a proactive approach to finding solutions.

As server solutions and system communication play an increasingly important role in our services, expertise and interest in IT solutions will be a valuable asset.

Your role:

• Performing service activities such as regular preventive maintenance (PM), corrective maintenance (CM), troubleshooting, upgrades, installations, and modifications, in accordance with relevant Philips quality standards.
• Maintaining a holistic overview of the system and its functional environment, with attention to features from both a technical and user (clinical) perspective.
• Responsible for the completeness and accuracy of service data, with special attention to test and verification results.
• Timely and accurate submission of work reports, escalation reports, and other relevant administrative tasks as assigned.
• Timely escalation to our Western Europe service support organization.
• Reporting customer feedback and timely follow-up on relevant assigned quality and regulatory training.

You're the right fit if:

• 2 years of experience in IT, Network Diagnosis, System Connectivity, Remote Service within Engineering, Medical, Electromechanical Industries, or Science related environment or equivalent. Knowledge/Experience in Computed Tomography machines and systems as a plus.
• Familiar with computer tools and office software.
• Skilled in building and maintaining customer relationships and related contacts; team player.
• Independent and service-oriented with a logical and methodical approach to problem-solving.
• Structured, organized, with a high level of personal integrity and self-discipline.
• Fluent in spoken and written Dutch and English, Category B driver’s license – must have.
• Preferably hold a bachelor’s degree in Electronics / Mechanics or Electrical Engineering.

How we work together

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.

Embrace the unexpected

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Working at Philips is more than a job. It's an experience filled with unexpected moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.