Intermediate Backend (Ruby/Go) Engineer, GitLab Delivery: Operate

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview of This Role

As a Backend Engineer on the GitLab Delivery: Operate team, you’ll build and maintain the infrastructure, automation, and tooling that power GitLab deployments for self-managed customers. You'll work across key technologies—Omnibus, Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator—to ensure GitLab is easy to deploy, secure, and scalable in a wide range of environments.

The Operate team acts as a vital link between GitLab engineering and our self-managed users. You’ll contribute to production-grade deployment tools and collaborate across engineering to ensure GitLab features are consistently delivered, integrated, and operable on all supported platforms.

Some examples of our projects:

• Distribution Primary Projects
• Working with the community
• Distribution Team Demo

What you’ll do

• Omnibus GitLab: Maintain and evolve the GitLab Omnibus package to ensure seamless integration of all GitLab components and reliable deployment in diverse self-managed environments.
• Kubernetes Charts: Advance GitLab Helm Charts to support scalable, secure, and production-grade deployments on Kubernetes platforms.
• GitLab Environment Toolkit (GET): Improve and support GET to streamline deployment of validated reference architectures for enterprise and internal use cases.
• GitLab Operator: Develop and maintain the GitLab Operator to enable Kubernetes-native lifecycle automation and day-2 operations for GitLab deployments.
• Installation and Upgrade Experience: Deliver a consistent, efficient, and user-friendly experience across installation, upgrade, and operational workflows.
• Security Collaboration: Collaborate with Security teams to proactively remediate vulnerabilities and ensure deployment tooling follows secure-by-default practices.
• Automation & CI/CD: Design and maintain robust CI/CD pipelines to validate and continuously test deployment tooling across all supported delivery mechanisms.
• Cross-Team Integration: Work closely with engineers, SREs, release managers, and developers to ensure smooth integration of features into GitLab’s deployment ecosystem.
• Documentation & Enablement: Create and maintain clear, actionable documentation to empower self-managed users with confident, independent deployments.
• Reliability: Ensure all deployment methods meet GitLab’s standards for uptime, performance, and operational excellence through rigorous testing and validation.

What you’ll bring

• Hands-on experience with Kubernetes and Helm in production environments
• Proficiency in Ruby or Golang (Go), and strong Bash scripting
• Production experience managing infrastructure at scale using orchestration tools such as Terraform, Ansible, or Chef in multi-cloud environments (e.g., AWS, GCP, Azure)
• Solid understanding of PostgreSQL or similar database systems
• Knowledge of secure, scalable deployment strategies
• Experience contributing to large codebases and distributed teams
• Ability to create clear, technical documentation for end users
• Experience with major cloud platforms (AWS, GCP, Azure)
• Familiarity with observability tools like Prometheus and Grafana

About the Team

The Operate team is part of GitLab Delivery and focuses on building and maintaining tooling to deploy GitLab in self-managed environments. We support GitLab Omnibus, Helm Charts, GET, and the GitLab Operator—ensuring that GitLab is deployable, secure, and reliable across enterprise-scale infrastructure. We partner across engineering to bring new features to self-managed customers with minimal friction and maximum confidence.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.