Collections Specialist

Company Description

We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

Job Description

• Manage customer/account queries to ensure sales ledger balances are clean on customer account
• Stratify collection activities to maximize cash receipts
• Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
• Notify of uncollectable debt risks & mitigate where possible
• Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts
• Investigate historical data for each debt
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Work very close to sales team to solve the disputes
• Identify the queries and work on the resolution with billing
• Update the accounts with records and collection efforts

Qualifications

• Degree in Business, Finance, Economics or similar preferred but not essential
• Desirable experience as collections specialist or in Order to Cash process (2/3 years)
• Good problem solving and reasoning skills
• Excellent communication skills - Fluent English
• Comfortable to work under pressure and with targets
• Customer oriented
• Positive Thinking, willingness to learn and Team Player attitude required

Additional Information

Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. We’re a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us.

At Unit4, we offer:

• a culture built on trust - giving you the freedom and autonomy to be successful,
• balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being,
• talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry,
• a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet,
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4.

Our commitment to you

Unit4 is committed to ensuring equal opportunity for everyone. Together, we continue to build an inclusive culture that encourages and celebrates the diversity of our employees, where they all are seen as a real value to the company. We guarantee a fair consideration for employment, without discrimination. Thats why we make our hiring decisions solid based on merit, qualifications and current business needs. We invite you to be a part of this diversity and join our community!