IT Engineer

Join HelloFresh and Help Change the Way People Eat

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

HelloFresh Benelux has been recognized in the Mid-Large category on the Best Workplaces 2025 list, placing us in the top 10 after officially securing another year as a certified Great Place to Work! In addition, we are proud to announce that we have been ranked second on the list of Best Workplaces for Women in The Netherlands (Large Category).

For our ambitious and growing team in the Benelux, we are looking for an IT Engineer. Working in the IT team, you will take a leading role in delivering world class support to all team members in the Benelux across a range of hardware and software.

You will bring a positive, can do attitude and creative mindset to solving technical issues within the Benelux. After understanding the fast paced IT landscape, you will grow to use your unique perspective and skills to solve any support requests that come through. Over time you will balance this work with the projects you think will impact the business and travel regularly to our sites across the Benelux to deliver a best in class service.

This role requires being present at our office in Bleiswijk 3 days per week, and our office in Amsterdam or one of our Logistics Hubs 2 days per week.

🥑 This is how you’ll make an impact

• Be the first point of contact for any support needs that arise including onboarding/offboarding, access requests & troubleshooting
• You will manage our Workplace and Warehouse Technologies and implement best practices, improving processes, and defining new service standards to deliver exceptional support.
• Learn key IT principles alongside analytical skills used to build the ideal IT landscape
• Define and complete technical projects that will have a lasting impact on the company
• Gain a working knowledge of a range of platforms including Google Workplace, Azure, the Atlassian Suit and many more
• You'll proactively improve and automate processes, ensuring knowledge sharing and team efficiency by documenting all changes and new procedures

🍉 These are the ingredients you’ll bring to the team

• You have 3-5 years of relevant working experience, ideally as an IT Support Engineer in a production environment.
• Working knowledge of multiple operating systems (MacOS, Windows, iOS and Android) and latest hardware including corporate printing solutions.
• An understanding of corporate software (Slack, Google Workspace, Azure, Atlassian, Snipe-IT, Intune, Jamf, SureMDM)
• Strong communication skills with the ability to translate tech talk for any user
• You are able to identify relevant information from a variety of sources and actively share them with your team and others. You contribute to streamline processes and tasks between your team and relevant groups.
• A quantitative and analytical mindset and know how to use data as the basis of your decisions.
• A positive proactive approach to tackling any issues without shying away from the challenges that arise
• The ability to travel to scheduled visits to other sites across Europe if needed, to work with other members of the team and provide support to the business if required.
• Experience with LAN, WAN and WLAN infrastructures
• Knowledge of FortiGate Firewalls, Cisco switches and Cisco Wireless
• A valid EU driver's license

🥕 This is our recipe

• Freedom to initiate, execute and implement your own ideas
• The opportunity to engage and collaborate with our colleagues across the globe
• Learning and development opportunities including a personal development budget
• 24 holidays per year, plus 1 day per additional year of work
• Need more holidays? We offer the possibility to purchase some extra holiday days
• A 250 Euro budget to help set up your home office
• Reimbursement of travel expenses to the office
• A discount on your weekly HelloFresh and/or Factor_ box
• Our FreshEnergy program including bootcamp, Headspace subscription, a collaboration with OpenUp for your mental wellbeing, webinars and other events
• Multiple ways of getting to a work-related appointment, for example by using our company cars or a MyWheels car
• We offer 100% paid partner parental leave (up to 5 weeks) if your partner has a new born
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
• Access to GoodHabitz with hundreds of resources for your learning & development
• Discount on your additional health insurance through Zilveren Kruis
• Healthy lunches, fruit and snacks in the office
• Monthly pension scheme

HelloFresh ‘lives’ diversity. We are proud of the different backgrounds, abilities and perspectives of each team member and support the personal development on the job. Every personnel decision is based on equal opportunities, on qualifications, performance and requirements of the company and is independent of origin, skin color, religion, political orientation, gender, physical or mental disability or age. With the help of our Diversity & Inclusion Committee and our team-based hiring decisions, we do everything we can to reduce prejudices in the selection.

We look forward to meeting you!

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com