Account Manager (Europe) / Destination Manager

Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airport, seaport, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally. 🚗

We’re hiring an Account Manager (internally: Destination Manager) to join our growing Supply team in Europe. You’ll be part of a tight-knit regional pod (team), working hands-on with local transfer suppliers to grow and optimize key hubs.

What You’ll Do:

• Own the performance of your assigned hubs (Tier 1 & 2).
• Work closely with your Pod Lead and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together.
• Build solid supplier relationships, making sure availability, pricing, and quality stay sharp.
• Make the call when SLAs aren’t met and escalate when needed.

Use data to make better decisions

• Use PowerBI, DevRev, and internal dashboards daily.
• Work with our Operational Intelligence team to spot issues early, like fulfillment dips or rising cancellations.
• Turn insights into action: run experiments, fix inefficiencies, and track what’s working.

Keep quality tight

• Monitor trends and service issues using our Quality Tree and reward systems.
• Stay ahead of local events and demand spikes.
• Act fast when things go off track.

Drive supplier performance

• Lead structured check-ins with suppliers using real-time data.
• Track KPIs like service quality, compliance, pricing, and fleet availability.
• Improve conversion through smart pricing strategies based on demand, competition, and market dynamics.

What We Offer:

• A full-time position with market-competitive salary;
• €50 monthly well-being budget via Alleo. A full-time position with market-competitive salary and secondary benefits;
• Multinational and casual work environment where you work with driven peers in an innovative and dynamic environment;
• Join our weekly bootcamp session on Tuesday;
• Quarterly Transferz events, Friday drinks, and our annual Summer & Christmas party to bond with the entire team;
• Daily warm lunches in our buzzing Amsterdam office.
• A diverse, international team in a high-growth, impact-first company.
• The energy of a startup, with the foundation of a scaleup.

Who You Are:

• 2–5 years of experience in operations, ideally in a fast-moving environment.
• Strong with data, structured in your thinking, quick to spot patterns and opportunities.
• Not afraid to challenge suppliers, or your own team, when needed.
• Based in the Netherlands or open to relocating.

Want to join a team where you’ll have real ownership, grow fast, and shape how we scale across Europe? Let’s talk.