Supply Chain Ops Manager (m/f/x)

Join HelloFresh and Help Change the Way People Eat

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Supply Chain Operations Manager - Factor Europe

Amsterdam, Netherlands

The Operational Procurement team is part of the Factor Upstream Supply Chain team - together with the Sourcing Specialists and the Production team you make sure products are available at the right time, quantity and quality to ensure a smooth meal production. You thrive on solving challenges, building processes and love stepping up to take the initiative. With your strong communication skills, you quickly identify bottlenecks and take decisive actions to elevate processes. You excel in a fast-paced, ever-changing environment, effortlessly juggling multiple tasks and adapting to a variety of tools and systems.

Why join Factor?

Factor is the youngest brand in the HelloFresh Group, focused on delivering high-quality, ready-to-eat meals. Joining our team means becoming part of a fast-paced, dynamic environment full of challenges and opportunities to grow alongside an ambitious team.

Here’s why you’ll love working with us:

• 🍽️ Impact & Innovation: You’ll play a key role in shaping Factor’s supply chain operations
• 🌍 International Collaboration: Work across multiple European markets, partnering with suppliers and internal teams from diverse backgrounds
• 🚀 A High-Growth Environment: Factor is growing fast, meaning vast opportunities to take initiative, improve processes, and grow alongside an ambitious and driven team
• 💡 Best of Both Worlds: Experience the dynamic energy of a scaling brand, while benefiting from HelloFresh’s established tools, best practices, and global network

What you’ll do:

• Lead waste management - striving towards zero waste, this involves avoiding over-ordering, minimizing product waste and close monitoring of inventory
• Be the POC for inventory-related questions - ensuring timely communication and adequate stock for smooth production
• Optimise and build robust operational procurement processes and tools
• Be responsible for purchase order placement for a variety of different products required for our meal production, at the correct price and quantity
• Analyze purchasing data to ensure accuracy of information, purchasing procedures and identify any discrepancies
• Collaborate with HelloFresh distribution centers, co-manufacturers, and ingredient suppliers to ensure timely deliveries and meet demand requirements
• Drive continuous improvement efforts by recommending changes, testing new processes, and implementing updates
• Resolve any unforeseen supplier issues quickly and professionally, keeping operations on track
• Proactively escalate issues to the right stakeholders to minimize customer impact
• Evaluating supplier performance and being responsible for On Time, In Full and In Quality product delivery

What you’ll bring:

• At least 3-4 years of relevant work experience
• Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, or a related field
• Flexibility for occasional weekend work and travel
• Stress resilience and a hands-on approach
• A proactive, data-driven, and result-oriented mindset
• Excellent communication skills, able to work across different teams and cultures
• Fluency in English (other European languages are a plus)

What we offer

• Freedom to initiate, execute and implement your own ideas
• Lots of learning and development opportunities
• 24 holidays based on 40 hours per week per year, pro rata
• A hybrid work setup - with roughly 2 days in our Amsterdam office
• Reimbursement of travel expenses to the office
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
• Discount on your additional health insurance through Zilveren Kruis
• A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
• Healthy lunches, fruit and snacks in the office
• Competitive salary and pension scheme
• Social activities with our culturally diverse team!

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com