Usability Engineer

Usability Engineer at Philips

Ensure that products we develop in Philips are safe, effective, efficient, intuitive, and satisfactory to use. You raise awareness around usability & user-centered design, and advocate for user needs and patient safety in the business and the project team.

Define the usability strategy for the project and lead the usability activities in collaboration with a multidisciplinary team, which includes UI/UX designers, product designers, clinical specialists, product managers, researchers, developers, and system engineers.

Your role:

• Conduct user research, task analysis and create use scenarios.
• Analyze post-market data and identify usability issues.
• Lead usability FMEA.
• Support the development of user-centered and safe-to-use UI and UX solutions.
• Plan, execute and report usability evaluations and ensure critical findings are fixed.

For medical devices projects: conduct summative evaluation and create the usability engineering file, in compliance with the FDA, NMPA guidance and IEC62366-1

You're the right fit if:

Minimum Required Qualifications

Education

• Bachelor's / Master's Degree in (UX) Design, Interaction Design, Visual Design, Computer Science Engineering, Human Factors Engineering, Human-Technology Interaction, Cognitive Science, Industrial Design Engineering, Bio-Engineering or equivalent.

Work Experience

• Minimum 2 years of experience with Bachelor's in areas such as User Experience (UX) Design, Information Architecture, User Research, Product Design, Usability Testing or equivalent OR no prior experience required with Master's Degree.

Preferred Qualifications

• Minimum 3 years’ experience of usability engineering of complex systems, medical devices preferred, from early phases of gathering user needs to late phases of product validation and post market follow-up. Including: conducting task analysis, providing inputs to UI/UX designers, risk managers and engineers, performing and reporting usability evaluations.
• Good knowledge and understanding of regulation requirements for usability of medical devices: NMPA, FDA guidance and IEC62366-1.
• Good understanding of quality systems (QMS) and risk management principles.
• Good knowledge and understanding of cognitive ergonomics principles.
• Good understanding of the healthcare domain and clinical workflow e.g. in hospitals.
• Preferred: experience in working effectively in multidisciplinary teams and in a complex global company.

Preferred: Good knowledge and understanding of physical ergonomics principles

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion.

Embrace the unexpected

Over 125 years ago, Frederik and Gerard Philips started a small light bulb company in Eindhoven. Little did they realize that it would become a global force of innovation, committed to improving billions of lives worldwide. But it did.

Today, Philips is a world leading health technology company with a vision to make life better for people worldwide through meaningful innovation. Making good on this promise depends on our passionate, inspirational, collaborative and diverse team.

We have over 80,000+ brilliant people around the world but are always looking for more. Like-minded, motivated, focused minds to join us in creating a healthier, more connected society while transforming themselves personally and professionally.

Working at Philips is more than a job. It's an experience filled with unexpected moments that will transform you in lasting and positive ways. Help us improve the world for the better while building a career that no one could have planned for. Even you.