Account Manager Professional - Horeca & Bakery Nordics

Account Manager Professional - Horeca & Bakery Nordics at FrieslandCampina Professional Europe

About the Role

At FrieslandCampina Professional Europe, part of the business group FrieslandCampina Professional, we are looking for an Account Manager Nordics for the Horeca & Bakery Channels. The Account Manager Nordics will be managing our business in Denmark. Your main responsibility will be to optimize this region by maintaining our existing business and unlocking growth opportunities at our partner wholesalers. At the same time, you will maintain our profitability level and handle the different market dynamics in this region. Growing customer reach digitally in geographical areas that cover the largest amount of operators of Horeca & Bakery is also part of the focus. Account Manager Nordics requires a combination of sales & negotiation capabilities, customer focus, ability to simplify processes and an entrepreneurial mindset.

What we ask

• Master’s degree with 5+ years’ experience in B2B sales, preferably in Foodservice or FMCG.
• Strong knowledge of value-based selling, negotiation, and account management.
• Fluency in English
• Data-driven with sound analytical and financial acumen (P&L ownership experience preferred).
• A strategic thinker with strong execution skills and entrepreneurial spirit.
• Exceptional interpersonal skills and ability to build long-term partnerships.
• Comfortable navigating matrix organizations and cross-functional collaboration.

What we offer

FrieslandCampina has a unique company culture of Dutch heritage and international presence. The work environment is informal and friendly, where you collaborate with passionate professionals. You will have access to training and coaching to support your professional growth, and internal career development opportunities are actively encouraged. With trust and autonomy, you will have the chance to create lasting impact, contributing to better nutrition for the world. As for the employment benefits:

• Salary between €4,350 and €5,900 per month, depending on knowledge and experience (full-time);
• Full-time workweek of 38 hours, 5% year-end bonus, 10% bonus, and a pension;
• Flexible working hours and ample opportunities to work from home;
• 200 hours of annual leave, the option to buy or sell 40 extra hours, and 8% holiday allowance;
• Free milk & cheese during lunch and delicious barista coffee at our headquarters.
• A company laptop, and mobile phone are provided for seamless communication, whether working remotely or on the go.

Vacancy description

As Account Manager Nordics, you will be commercially responsible for FrieslandCampina Professional’s Horeca & Bakery business in Denmark. Your role centers on driving volume growth and profitability in line with the regional strategy, primarily through our wholesale and A&B customer partners.

• Commercial & Strategic Ownership: Lead volume development and execute the FC-P strategy across the Nordics, with full P&L responsibility, including pricing, trade terms, and financial performance.
• Customer & Partner Management: Maintain and grow relationships with key wholesalers and strategic partners through a cross-functional approach (sales, marketing, finance, pricing), including joint business planning and annual negotiations.
• Market Growth & Penetration: Expand market share and share of wallet by identifying growth opportunities and improving customer reach, while navigating local regulations and competitive landscapes.
• Indirect Sales Model: Optimize route-to-market and distribution via a Key Account approach, building strategic partnerships and driving operator engagement with targeted activities.
• Innovation & Execution: Adapt and execute global innovation plans locally, ensuring best-in-class launches of new product developments (NPDs).
• Compliance & Process Simplification: Ensure legal compliance in contracting and streamline processes to maintain a scalable export model with reduced complexity.
• Customer Experience & Relationship Building: Deliver exceptional customer experience, oversee issue resolution, and collaborate with internal stakeholders across disciplines and regions.
• Data-Driven Decision Making: Use financial and operational KPIs to guide performance, leveraging tools like Salesforce for continuous improvement and execution excellence.

You will be based at our Amersfoort (NL) head office, with flexibility to work from home and travel to Denmark (~20%) to ensure effective in-market presence and execution.

Staying true to who you really are, that is your starting point at FrieslandCampina. Because it is precisely by embracing our differences that we can grow together. We want to create a working environment that allows all employees to bring their best and authentic selves. If who we are suits you, but you're not sure if you're the best fit for the role, we still encourage you to apply so we can help you find the role that fits you best.

Team Details

This position is part of the Horeca & Bakery Netherlands & Export team within FrieslandCampina Professional Europe. The Nordics Team consists of 2 Nordics account managers; 1 Sales assistant, and is led by the Sales Manager DACH & Nordics.