Associate Product & Delivery Manager

At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.

Today, we serve over 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. We’re an 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.

The Payments domain empowers European businesses to accelerate growth by expanding their market reach through seamless, effortless payment solutions. More concretely our goal is to help businesses collect and manage their customers payments by providing support for a portfolio of 30+ payments methods both online and offline. One of the key payment method families making our portfolio is Cards: the world’s favourite way to pay.

As an Associate Product & Delivery Manager in the Payments domain, you’ll be part of the Cards team. You’ll ensure the efficient delivery of impactful solutions to our customer’s day-to-day painpoints. From assisting with troubleshooting issues to assisting with prioritization feature requests; you will turn plans into clear timelines, align stakeholders, and ensure smooth execution across teams. It’s a role with real impact: your work will directly support our customers’ growth.

What you’ll be doing

• Lead product first-line of response for internal support escalation
• Lead the delivery of feature enhancements making our product better and easier to manage
• Contribute to customer performance analysis
• Collaborate with stakeholders across Sales, Product, and Engineering to align priorities and remove blockers
• Help with documentation, knowledge sharing and training on the Cards product offering
• Collaborate with other Delivery specialists on company-wide initiatives
• Drive continuous improvement in delivery practices within the Cards team

What you’ll bring

• Experience in product delivery, project management, or technical support in a commercial or tech setting
• Strong interest in payments, experience in online payments is a plus
• Excellent stakeholder management and communication skills
• Proven ability to drive complex, cross-functional initiatives to completion
• A structured, pragmatic, and proactive approach to solving problems and an analytical mindset

The motivation letter should touch upon the following:

• "Tell us about a time when you led a project(s) that didn’t go as planned. Describe the situation and what you learned from it."
• "What part of the job description caught your attention the most, and why?"

Kindly note that relocation support/visa sponsorship is not offered for candidates for this role.

Benefits

• 20 days working from abroad: Enjoy the flexibility to work from abroad for 20 days a year (excl high risk countries)
• Wellbeing Budget: Enjoy €60 per month net towards taking care of yourself.
• Lifestyle and Health Support: Reach out for coaching and support whenever you need it via OpenUp.
• 26 holiday days: Time to relax. Plus an extra 2 days off in between 27 and 31 December!
• Commute options: Receive an NS Business Card and participate in our bike lease plan
• Birthday off: It’s your special day! Why spend it at the office?
• WFH Equipment Budget: One off budget of €400 for our new hires.
• Hybrid working: With WFH & Internet allowance at €60 a month.
• Discounted Lunch: Hot and cold meals plus snacks available each day for less than €4 and only pay when you use the service!
• Health Insurance: Insure with ONVZ or receive €125 net towards your own insurance.
• Annual Mollieverse event: All Mollies get together, connect and have fun.