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AI Solution Architect
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As an AI Solutions Architect focusing on Backbase's Intelligence Fabric, you will design and articulate AI-driven solutions that address complex banking challenges. You will collaborate with sales teams to craft compelling technical narratives that demonstrate the value of our Intelligence Fabric to sophisticated banking clients. Your expertise in data architecture, AI implementation, and banking processes will position you as a trusted advisor who can translate technical capabilities into tangible business outcomes.
What you'll do
- Design scalable, secure AI and data architecture solutions tailored to specific banking use cases, leveraging Backbase's Intelligence Fabric capabilities
- Translate banking business requirements into technical solutions that demonstrate clear ROI and competitive advantage
- Create and present reference architectures, solution designs, and technical roadmaps to senior bank stakeholders
- Conduct technical discovery sessions to understand client challenges and map them to Intelligence Fabric capabilities
- Develop compelling proof-of-concepts and demos that showcase the power of Backbase's data lake and AI capabilities
- Collaborate with product teams to influence the Intelligence Fabric roadmap based on customer feedback and market trends
- Guide customers through the evaluation process, addressing technical concerns and articulating implementation approaches
- Stay current with emerging AI technologies and banking industry trends, becoming a thought leader in banking AI solutions
Who you are
- 5+ years of experience architecting enterprise-scale data and AI solutions, with at least 3 years focusing on banking or financial services applications
- Deep understanding of data lake architectures, data governance frameworks, and AI implementation strategies
- Experience designing and implementing solutions utilizing large language models, agentic AI, and machine learning in banking contexts
- Strong knowledge of cloud platforms (Azure, AWS, GCP) with emphasis on their AI and data services
- Expertise in data security, privacy, and compliance requirements specific to the banking industry
- Excellent communication skills with the ability to convey complex technical concepts to both technical and business audiences
- Bachelor's or Master's degree in Computer Science, Data Science, or related field; relevant certifications are a plus
- Experience with banking core systems integration and banking data models
- Background in customer engagement platforms or digital banking solutions
- Knowledge of banking-specific AI use cases such as fraud detection, personalization, risk assessment, and customer service automation
- Experience with hybrid cloud/on-premise solutions common in banking environments
- Prior experience in pre-sales, solution architecture, or technical consulting roles
What We Offer
- Opportunity to shape the future of AI in banking with industry-leading technology
- Collaborative environment working alongside top talent in fintech
- Exposure to diverse banking challenges across global markets
- Professional development and continuous learning in emerging AI technologies
- Competitive compensation package with performance incentives
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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