Senior Site Reliability Engineer, Runway

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations.

Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values.

Thanks to products like Duo Enterprise and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.

Senior Site Reliability Engineer

About the Role

The GitLab Runway team is working on our next-generation platform to rapidly deploy backend services that automatically take advantage of GitLab infrastructure, security, observability, and data access. It’s a platform engineering project in the truest sense. We’re enabling self-service development across the entire GitLab engineering ecosystem to quickly build and deploy services to complement the GitLab product offerings.

We're seeking a Senior Site Reliability Engineer to join our team and help us build, maintain, and optimize our infrastructure. In this role, you'll collaborate with cross-functional teams to ensure our systems are reliable, scalable, and performant.

Key Responsibilities

• Design, implement, and maintain infrastructure on both GCP and AWS
• Help create and maintain Kubernetes tooling, logging, secrets management and utilities
• Build and improve monitoring, alerting, and logging systems
• Participate in on-call rotation to address critical issues
• Automate manual processes to increase efficiency and reduce errors
• Lead incident response, including postmortem analysis
• Contribute to capacity planning and cost optimization

Required Qualifications

• 5+ years of experience in DevOps, SRE, or similar roles
• Strong experience with both GCP and AWS cloud platforms
• Proficiency with Kubernetes and container orchestration
• Solid programming skills in Golang and scripting languages
• Experience designing and implementing logging solutions
• Demonstrated ability to automate infrastructure operations
• Experience with on-call rotations and incident management
• Strong troubleshooting and problem-solving skills
• Excellent communication skills and ability to work in a team
• Comfortable in a fully remote, heavily asynchronous environment across AMER, EMEA, and APAC regions

Preferred Qualifications

• Experience with infrastructure as code tools (Terraform, Pulumi)
• Knowledge of observability tools (Prometheus, Grafana, etc.)
• Secrets management with HashiCorp Vault or OpenBao
• Experience with service mesh technologies (Istio, Linkerd)
• Background in distributed systems and microservice architectures
• Security best practices in cloud-native environments
• Experience with GitLab CI/CD pipelines and workflows

Mandatory non-technical skills, experience and characteristics

1. Willingness and ability to live and promote Gitlab's unique CREDIT Values in one's day to day work and interactions with teammates.
2. Superior verbal and written communication skills
3. Cool, collected and composed under pressure
4. Comfortable and productive working asynchronously across timezones and cultures, at the speed and scale of business.
5. Enable others to excel
6. Be a Leader of One
7. Act Like an Owner with Gitlab's resources.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.