Technical Solutions Consultant, gTech Ads Sellside

Technical Solutions Consultant, gTech Ads Sellside at Google

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• Experience in technical troubleshooting, and managing internal or external partners or customers.
• Experience in either system design or in one programming language (Java, C++, Python, etc.).
• Experience working with web technologies (e.g., HTML, CSS, JavaScript, or HTTP).

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
• 2 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
• 2 years of experience with data analysis and SQL/MySQL.
• 2 years of experience in a customer-facing role.
• 2 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).

About the job

gTech Ads Sellside takes a customer centric, creative, and collaborative approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementations, optimizations, and key solutions, gTech Ads Sellside's product/solution experts help customers attain their business goals while building long-term capabilities.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities

• Help partners in their day-to-day challenges by providing consultation, delivering innovative and scalable solutions, and conducting technical troubleshooting to their problems and pain points. Advocate new product features and ensure the prompt and proper resolution of technical challenges.
• Assist clients in the adoption of new products via upgrades and migrations to develop their long-term success and improve product offerings by providing client feedback on features to Product Management and Engineering.
• Guarantee the technical aspects of client integrations (both new and ongoing) by providing necessary documentation and technical guidance.
• Analyze and optimize the development of existing clients to ensure their success with the Google suite of products for partners.
• Provide guidance to and work closely with sales and partners to provide inputs on data management and workflows.

Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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