Communication | Engineering Internship: Improvement of Communication Strategy

Join ASML as an Engineering Intern: Improvement of Communication Strategy

Introduction

Customers make extraordinary investments in ASML machines and systems. Customer Support (CS) works towards ensuring the systems in customers’ fabs are running at the highest levels of predictability and availability. CS DUV Service Engineering is part of the CS Central organization and is the technical interface between field engineers and the central organization. Our department translates field scanner performance and field issues into structural solutions and requirements for new to-be-designed systems. We define, implement and drive solutions for these structural issues to optimize service (cost) or both the install base (> 3000 DUV scanners) and the future scanner generations. A dynamic environment, where our department faces and solves the challenges arising from the continuous growth of our installed base in numbers and complexity. As an intern, your main objective is to develop and implement a comprehensive communication strategy from the proposal to the implementation stage for our department. The internship offers an exciting opportunity to gain hands-on experience in a dynamic environment.

Your Assignment

You will focus on the following key responsibilities:

• Analyze current communication channels and identify areas for improvement;
• Collaborate with field engineers and communication specialists to understand structural issues and information needs;
• Develop and implement strategies to improve the efficiency and effectiveness of communication channels;
• Create and maintain documentation of communication processes and protocols.

This is a HBO or bachelor apprentice internship for at least 5 months for minimum 5 days a week (4 days onsite). The start date of this internship is as soon as possible.

Your profile

To be a fit for this assignment, you:

• Are a bachelor/ master student in Communication, Engineering, Artificial Intelligence, or similar;
• Have strong analytical and problem-solving skills;
• Are outgoing, proactive, well-organized, stress resilient;
• Have great communication skills in English, both verbal and written.

Other requirements you need to meet

• You are enrolled at an educational institute for the entire duration of the internship;
• You need to be located in the Netherlands to perform your internship. In case you’re currently living/studying outside of the Netherlands, your CV/motivation letter includes the willingness to relocate.
• If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement).

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

About Us

ASML is a leading supplier of lithography equipment, used by the world’s top chipmakers to print microchips that are increasingly powerful, fast and energy efficient. Working at ASML is inspiring, no matter what field you're in. That’s because we push the boundaries of technology: if it’s moving the world forward, chances are, we’re behind it. In fact, we’re probably a part of the electronic device you’re using right now.

We’re a global team of more than 32,000 people from 122 different nationalities and counting. Headquartered in Europe’s top tech hub, the Brainport Eindhoven region in the Netherlands, our operations are spread across Europe, Asia and the US.