Service Development Consultant Global Spare Parts

Service Development Consultant - Global Spare Parts

Are you passionate about driving innovation and making a meaningful impact? Join our team as a Service Development Consultant and play a key role in shaping the future of our Global Spare Parts Community. In this dynamic role, you will develop and implement strategic solutions that enhance efficiency, optimize processes, and drive business growth. If you're ready to take on complex challenges and collaborate with cross-functional teams to deliver real results, we’d love to hear from you!

Your Department:

The Global Spare Parts Department is part of the Business Unit Supply. The Global Spare Parts team is end-to-end responsible for the spare parts activities for Vanderlande’s Customer Centers (CC’s) and their customers. Global Spare Parts is organized in three departments.

Global Spare Parts

• Spare Parts Marketing & Development: enhances the parts portfolio through Product Life Cycle management, digitalization, and B2B e-commerce, overseeing pricing, content, and stakeholder relations.

Managing strategic projects, system enhancements, user adoption, and process optimization for long-term value.

• Spare Parts Logistics: manages the central parts warehouse and is responsible for all in- and outbound warehouse activities. They manage stock-levels, lead-times and on-time shipment and delivery of parts from suppliers and deliveries to the global Vanderlande customer base.

• Spare Parts Sales Solution: supports the global customer base with spare parts offerings throughout the life-time of the material handling assets. This includes the development of initial spare parts packages and day to day technical and commercial spare parts support. The department advises customers to optimize the on-site stock availability.

Spare Parts is an essential part of the Service Proposition and contributes significantly to the company's operating results.

Your position

As a Service Development Consultant you are proactive, with strong problem-solving skills and an innovative mindset. You will take ownership of complex challenges, developing and implementing strategic solutions that integrate across functional areas. You will lead functional projects from initiation to completion, ensuring timely delivery, budget control, and stakeholder alignment. Additionally, you will act as a sparring partner for management, ensuring the successful acceptance and operationalization of solutions.

As a key link between business and IT, you will define requirements, prioritize features, and align stakeholders to ensure that systems effectively support business goals and operational efficiency. By leading system enhancements, driving user adoption, and fostering continuous improvement, you will play a crucial role in optimizing processes and delivering long-term value.

Your key responsibilities will be:

• Lead cross-functional projects from initiation to completion, ensuring on-time delivery, budget control, and stakeholder alignment.
• Act as a strategic advisor to management, ensuring successful adoption and operationalization of solutions.
• Define business requirements, prioritize features, and align stakeholders to ensure seamless system integration.
• Serve as the bridge between business and IT, driving system enhancements, ensuring user adoption, and fostering continuous improvement.
• Identify and implement best practices, optimizing processes for long-term efficiency and scalability.

Your profile

• Bachelor’s or Master’s degree in a relevant field.
• Strong analytical and problem-solving skills with a solution-oriented approach.
• Proven ability to manage and deliver complex projects in a dynamic environment.
• Excellent stakeholder management skills, with the ability to communicate effectively across all levels.
• Experience in business process improvement, IT system integration, or service development is a plus. Focus area will be on "order entry and logistics" so relevant project experience in ERP developments is a pre

Our offer

In the challenging and responsible position of Service Development Consultant within Spare Parts, you will get the opportunity to contribute to the growth and profitability of Vanderlande. An organization which has been elected as ‘Top Employer’ and ‘Best Employer’ for several years in a row.

This position offers a competitive salary range of €4.777 up to €6.782,00 per month (excluding 8% holiday allowance). Through exceeding performance expectations, you even have the possibility to grow outside this scale.

On top of your fixed salary you’ll receive the following secondary benefits:​

• 40 vacation days (20 statutory days and a flexible budget worth 20 days).​
• Flexible working hours.​
• A hybrid workplace (40% working from home and 60% in the office).​
• A Health & Wellbeing budget worth €300,- per calendar year.
• Commuting allowance, including full reimbursement of travel by public transport.​
• Working from home allowance.​
• Collective pension scheme and discount on additional health insurance.​
• On-site company health center with a gym, physiotherapists and occupational therapists.​
• Vanderlande Academy and training facilities to boost your skills.​
• A variety in Vanderlande Network communities and initiatives.​
• And a great company restaurant and coffee bar with barista.

Your application

If this role appeals to you, then please apply now by completing the application form, and uploading your CV and covering letter. For more information, please contact Jordi Castells (jordi.castells@vanderlande.com).