Principal AI Engineer

Where Innovation Meets Excellence! We're transforming the banking industry with cutting-edge technology and unparalleled customer experiences. Be part of a dynamic team that's redefining the future of digital banking. Together, we'll create groundbreaking solutions and achieve incredible success. Your journey to making a real impact starts here!

Backbase created the Backbase Engagement Banking Platform – a unified platform with the customer at the center, helping banks orchestrate seamless journeys across every stage of the customer lifecycle.

From customer onboarding, to customer servicing, customer loyalty and loan origination, we help financial institutions surpass customers’ expectations in every phase of the customer lifecycle.

Built from the ground up with the customer at the heart, our Engagement Banking Platform easily plugs into existing core banking systems and comes pre-integrated with the latest fintechs so financial institutions can innovate at scale.

Industry analysts Forrester, Gartner, Celent, Omdia and IDC continuously recognize Backbase’s category leadership position.

What you'll do

Do you thrive in high-pressure environments and crave a role that pushes the boundaries of technology in Banking? Are you an AI whiz who can adapt and solve problems on the fly? If so, then we want YOU!

We are forming an elite initial team of Navy Seal AI Engineers to spearhead the integration of cutting-edge artificial intelligence into our Banking solutions. This pioneering role demands exceptional technical skills coupled with the unwavering mental and physical fortitude of a Navy Seal.

Responsibilities:

• Design, develop, and deploy AI solutions for real-world banking challenges
• Stay abreast of the latest advancements in AI, particularly Large Language Models (LLMs) like LaMDA, Jurassic-1 Jumbo, and emerging technologies like LangChain and HuggingFace transformers;
• Effectively utilize various LLM platforms like HuggingFace, ollama to tailor AI solutions to specific mission needs;
• Collaborate with other members and customers to understand operational requirements and translate them into actionable AI applications;
• Troubleshoot and maintain deployed AI systems (LLMOps, MLOps, etc), ensuring optimal performance in austere environments;
• Document and share knowledge effectively to train future AI engineers within the team;
• Maintain the highest level of physical fitness and mental preparedness to seamlessly integrate with the SEAL team during operations.

Who you are

• Proficiency in programming languages like Python, Java, or C++;
• In-depth understanding of machine learning algorithms and deep learning architectures;
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP);
• Exceptional problem-solving skills and the ability to think critically under pressure;
• Excellent communication and collaboration skills to work effectively within a team.

Our Perks

Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.

Hybrid working

Our hybrid model gives you more flexibility to get work done where you do it best – whether it’s from home or from our flexible office spaces worldwide.

Ergonomic home office

We’ve got your back (quite literally) with ergonomic furniture for happier, comfier, and more productive work days at home.

Wellness programs

Feel your best with initiatives that promote physical and mental well-being, from Headspace premium to quarterly Wellness Days.

Training & development

Challenge yourself and learn new technical or soft skills with a training budget for your growth and personal development.

Social events

Meet and mingle with your colleagues at our celebrations, social gatherings, and team-building activities, held year-round.

Hobby groups

Join our employee-led activities. Connect with people with similar interests and contribute to shaping our dynamic culture.