Sales Engineer

Sales Engineer Opportunity at Hotelchamp

As a Sales Engineer at Hotelchamp, you will play a pivotal role in bridging the gap between our sales and product teams. Your technical expertise and understanding of client needs will drive successful product demonstrations and integrations, ensuring a seamless experience for our hotel partners.

Key Responsibilities:

• Product Demonstrations: Lead engaging product demos, showcasing the value and capabilities of Hotelchamp's solutions to potential clients.
• Technical Consultation: Address technical inquiries during the sales process, providing clear and concise explanations to both technical and non-technical stakeholders.
• Discovery & Integration Planning: Conduct thorough technical discovery sessions to understand clients' systems, needs, and integration requirements, ensuring our solutions align perfectly with their existing infrastructure.
• Cross-Functional Collaboration: Act as a liaison between sales, product, and customer success teams to facilitate smooth pre- and post-sales handovers.
• Customer Feedback Loop: Collaborate with product and engineering teams by sharing customer feedback to help prioritize product improvements.
• Onboarding Support: Assist with onboarding clients, especially those with complex setups, including system configurations and basic integration support.
• Project Management: Manage and assist with website projects and rollouts, ensuring timely and successful delivery.

Job Requirements

• Technical Know-How: While you don’t need a background in software development, some technical experience is essential. Your ability and motivation are just as important as quickly understanding and working with software solutions.
• Software Experience: Familiarity with running other technologies and software systems is advantageous.
• Presales or Project Management Experience: Proven experience in presales activities or project management within a tech environment.
• Communication Skills: Excellent ability to explain complex technical concepts in simple terms to diverse audiences.
• Flexibility: Comfortable working in a remote setting with the option for hybrid arrangements.

About Hotelchamp

Hotelchamp is dedicated to empowering hoteliers to regain control over their direct booking channels. Our suite of solutions enables hotels to attract, personalize, and convert guests throughout their online journey, enhancing guest experiences and boosting direct revenue. Trusted by leading hotels worldwide, we pride ourselves on innovation and a commitment to hospitality.

What We Offer

• Flexible Work Environment: The flexibility to work from home or the office, accommodating your work-life balance.
• Professional Development: A professional development allowance to support your continuous learning and growth.
• Home Office Support: Budget for home office setup and an allowance to upgrade your home internet speed.
• Employee Share Option Plan: Opportunity to be part of our growth through our employee share option plan.
• Team Activities: Regular Champ activities with your team and the wider company to foster a strong community.

If you're passionate about technology, eager to learn, and ready to significantly impact the hospitality industry, we'd love to hear from you. Join us at Hotelchamp and help hoteliers regain control of their direct channels.