Stagiaire Service Fulfilment

Meeting & Understanding Customers

Stagiaire Service Fulfilment

As an intern Service Fulfilment you will focus on Fleet Management as part of insourcing truck deliveries. You will support the creation of fleet management routines, develop KPIs using a new fleet management system (Fleetster), and investigate zero-emission city center zones. Apply for this internship starting in September 2025!

Een dag met ons in jouw leven

As an intern Service Fulfilment with a focus on fleet management, you will work within the operations team at our Service Office. Your main tasks will include supporting the fleet developer and the last-mile team in standardizing work methods and routines, managing the fleet, and maintaining contacts with external service providers such as leasing companies and garages. You will learn:

• Support Fleet Management Routines: Assist in creating routines for fleet management, including handling damages and repairs.
• Create Fleet KPIs: Develop KPIs with the fleet developer using the new fleet management system (Fleetster) and establish a follow-up process.
• Investigate Zero-Emission Zones: Research government plans for zero-emission city centers and assess their impact on IKEA, providing advice on how IKEA should proceed.
• Operational Management: Support the operational management tasks required to keep the fleet in perfect condition.

Ons team binnen IKEA

Can you imagine? IKEA started as a small mail-order company in Älmhult, a rural village in Sweden. Today, we are in 63 countries with a unique range of products. Working at IKEA means working in a world of ideas, described by our colleagues as a place where everyone is welcome and you can be yourself. We make a difference for as many people and the planet as possible. It’s also a place where you can shape your career and where there is plenty of room for your practical creativity and ideas. All this while working in a great team with colleagues who are always there for you and ready to help when needed.

You will be part of the Service Fulfilment department, a dynamic group focused on managing and optimizing our fleet. We value collaboration, creativity, and proactive problem-solving, ensuring a supportive and engaging work environment.

Wie je bent

At IKEA, we believe it’s important that you can be yourself. You are an enthusiastic and proactive person who can work accurately and independently. You are assertive, not afraid to ask questions and give your opinion. You are eager to learn and able to link theory to practice. Besides this you are:

• Currently pursuing a relevant education (HBO Transport Business Management, Commercial Economics, Logistics Management, or similar)
• Interested in home furnishing
• Able to work at our Service Office in Haarlem, a dynamic and busy environment
• Have good knowledge of the English language, Dutch is a pre
• Have a minimum age of 18 years

Goed voor de planeet én voor jou

Whatever we are doing today, we will do a little better tomorrow. If we work together we can care for people and the planet. And IKEA will take good care of you too. We are proud of our informal, open work atmosphere where your opinion counts. A fun, educational, dynamic place to intern and develop yourself. Start as an intern at our Service Office in Haarlem for 38 hours and:

• You will receive an internship allowance of €340 gross per month (based on 38 hours).
• This internship is for 32 - 40 hours a week and starts from early September for 5-6 months.