Accountmanager Healthcare

This is how you make an impact

As an Account Manager, you are the key link between our organization and the customer. You are responsible for both existing and new business within your customer portfolio. You further develop customer relationships, improve commercial results, and coordinate sales processes from A to Z.

This is what we offer you

At Neways, you will join a warm and people-oriented working environment where personal contact and collaboration are highly valued. We offer plenty of space for you to develop yourself, with freedom for personal initiatives and opportunities for growth.

Additionally, we offer:

• 27 vacation days + 13 ADV (reduction of working hours) days
• Flexible start and end times
• Opportunities for training and personal development
• Company car and bonus scheme
• A solid pension plan

This is what you bring to the team

You are a true relationship manager: a connector, solution-oriented, and commercially driven. You think in terms of opportunities and know how to convince both your team and customers of our added value. At the same time, you enjoy functionally leading a multidisciplinary team to generate the highest possible value for both our customer and Neways.

Competencies we are looking for include:

• Result-oriented mindset
• Commercial insight, customer focus, persuasiveness, and negotiation skills
• Communication skills – tactful – skilled in conversation techniques
• Leadership – people-oriented – collaborative – reflective
• Planning and organizing – maintaining structure – helicopter view

Additionally, we ask that you have:

• A completed bachelor's degree (HBO) in a business or technical field
• At least 5 years of relevant work experience in a technical-commercial B2B environment
• Experience in project management, preferably in a high-tech working environment
• Strong communication and writing skills in both Dutch and English; knowledge of German is a plus
• Willingness to travel to customers a few times per month, both within the Netherlands and internationally
• Experience with complex quotations and advanced Excel skills
• Full-time availability

Your daily responsibilities include

Neways Advanced Applications operates within a matrix structure. Our self-managing teams are focused on Procurement, Production, and Sales. As part of one of our sales teams, you are the team lead of the Customer Focus Team (CFT), which consists of a project manager, planner, sales support, order desk employee, customer quality engineer, account engineer, and buyer. You ensure the team collaborates efficiently and performs optimally across all QLTC-S aspects: Quality, Logistics, Technology, Cost & Sustainability.

Your tasks further include:

• Commercially managing and guiding the CFT and coordinating daily operations
• Monitoring and improving QLTC performance towards customers
• Being responsible for customer contracts, account plans, and commercial growth
• Discussing progress of NPIs (New Product Introductions) and product changes
• Contributing to cross-company commercial initiatives
• Shaping, analyzing, and managing formal customer agreements, pricing developments, and performance measurements
• Creating and following up on proposals and quotations in collaboration with the sales support department
• Ensuring effective customer communication, both internally and externally
• Actively participating in customer projects and internal working groups
• Reporting to management and acting as Neways’ representative towards the customer

(Y)our work changes lives

At Neways, we work to solve today’s and tomorrow’s challenges with cutting-edge high-tech innovations. You work with the brightest talents from all over the world. Highly motivated professionals who want to make a difference. Just like you. Together, we create solutions that improve the lives of people all over the world. That’s why (y)our work changes the way we live, work and play.