About the role:
Are you ready to make a real impact on how we serve our consumers worldwide?
As Product Owner for Consumer Supply Chain, you’ll play a key role in shaping and continuously improving our global Consumer Supply Chain – with a strong focus on Service Operations and D2C (Direct-to-Consumer) operations.
You'll own the end-to-end processes and drive the transformation roadmap (especially in SAP S/4HANA), and work hand-in-hand with our regional teams to make sure everything runs smoothly — and better every day.
The impact you’ll make:
- Lead and improve core Service Operations & D2C capabilities across regions
- Drive standardization while supporting local needs — always with the customer in mind.
- Align closely with Business Process Experts and Subject Matter Experts at Versuni to shape future-proof processes.
- Analyze the current (AS-IS) landscape and co-create the future (TO-BE) processes — built on our integrated digital architecture.
- Collaborate with local markets and external service partners to spot improvement opportunities and bring them to life.
- Coordinate testing (UAT), localization, and deployment of IT and process updates.
- Develop and maintain training materials to support adoption of new tools and ways of working.
What does Success look like?
- Timely delivery of key milestones and business outcomes
- Tangible improvements in cost, service, and customer satisfaction (think: NPS, Availability, etc.)
- Growing adoption of SAP S/4HANA and other core platforms
The skills and knowledge you’ll bring:
- A Bachelor’s or Master’s degree and 6+ years of relevant experience
- Strong project management skills — you know how to drive initiatives from idea to execution, manage stakeholders, and deliver results
- Experience with SAP S/4HANA and/or Service Cloud — you know your way around
- A track record in performance improvement, with strong problem-solving skills
- Analytical and change management capabilities to guide teams through transformation
- Bonus: experience in repair management operations
What we’ll give you in return:
- Internationally competitive base salary | benchmarked against global industry and market leaders
- Performance-based Annual Incentive Program | rewarding those who dare and achieve more
- Top of the market pension scheme | with higher-than-average company contributions
- Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity
- Hybrid working model | effectively combining working from the office & home, depending on team dynamics and personal needs
- Working from abroad | for up to 30 days per year, supporting our many international colleagues as well as travel enthusiasts
- Extensive holiday package | additional care and development days, extensive maternity / paternity leave & possibility to purchase days
- Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance
- Health Insurance Discount | when signing up with our partner insurance
- Gym Membership Discount | to support your focus on health and wellbeing
- Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands
- An office that feels like home | easily accessible and modern office location in Amsterdam with lots of tasty lunch choices around
- High growth environment | offering exciting learning and career development perspectives beyond your first role
- Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage
Ready to make an impact?
From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?