Senior DevOps Engineer - Omnichannel Platforms

Senior DevOps Engineer - Omnichannel Platforms

Be part of the central team in charge of systems impacting tens of thousands of our customers.

The opportunity

ING is looking for a Senior DevOps Engineer within the Omnichannel tribe of Wholesale Banking. You look after the availability and reliability of our main Internet-facing commercial banking system—Wholesale Banking (WB) IB Portal and support our foundation squads. The IB Portal covers the whole range of ING’s Wholesale Banking products and offers the whole spectrum of Commercial Banking products from payments & cash management to financial markets and lending services just to name a few. IB Portal is accessible via web as well as mobile and tablet devices (with native apps for iOS and Android). The impact of what you are responsible for is huge. Do you want to be in charge of the correct operation of systems impacting tens of thousands of our commercial banking customers, where investing in the automation of provisioning and monitoring never stops? Do you want to be part of a team of top-notch DevOps engineers that can take on the challenges of running one of the most important internet-facing applications of one of the largest European Banks? Then please read on.

The team(s)

You will be initially helping out our foundations squads to get up to speed and make sure their day-to-day business continues. They provide the core components on which our portal runs. Over time you'll also join more on the central squad within the digital portal environment. Where they are focused on keeping the digital portal reliable. This means that you will have to work with a variety of different challenges, from technical to security-related. Around the team is a variety of developer squads. Who you will be working with and supporting. A great energetic team with lots of humour!

Roles and responsibilities

• You will work in the dynamic and challenging environment of the IT organisation of ING Omnichannel Tribe
• You will focus on strengthening the monitoring and automated delivery of our software to meet the challenges posed by the growth in the number of users of IB Portal and at the same time keep compliance with requirements set by ECB and DNB
• Monitoring and supporting all environments of the IB Portal through automation
• Ability to analyse DB and application performance and make necessary performance tuning suggestions
• Evolve our approach for monitoring and alerting towards preventive monitoring
• Ensure privacy and security are respected
• React to incidents and perform standby activities with the rest of the team
• Provide suggestions and tools to help development decrease lead time

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

• Experience and knowledge with message buses/queueing systems like Kafka and preferably Tibco EMS.
• Proven track record in the role, preferably in an international environment. Really good knowledge and experience of Linux OS fundamentals and virtualisation concepts; experience with container orchestrations platform such as Kubernetes or OpenShift are a big nice-to-have
• Knowledge of continuous integration and continuous delivery using tools such as Jenkins, Gitlab, Maven, GoCD and preferably Azure DevOps
• Good experience of well-known OSS monitoring tools (such as Nagios, Grafana, Zabbix, Kibana, Prometheus) as well as dashboard creation
• Experience with tools such as Ansible, Puppet or Chef, and automated deploy on both container and non-container platforms
• Excellent knowledge of at least one scripting language (Bash, Python, Perl, Ruby). Developing experience with Python, Java or GoLang is also a big nice-to-have
• Good knowledge of modern web servers such as Apache, Nginx and application servers such as Tomcat, Jboss
• Good knowledge of relational databases; experience with Oracle is a big nice-to-have. Knowledge of the inner workings of the JVM is a nice to have that will help you in the day-to-day routines
• Able to work under pressure, willing to be on stand-by outside of office hours
• Basic knowledge of Scrum / Kanban and Agile methodologies
• Good English communication skills, verbal as well as written
• Important competencies: problem-solving, creativity, cooperation, disciplined and result-oriented

Rewards & benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues
• Work Agile, so new ideas come to life faster

About us

With 57,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.