Hardware Engineer

Join HelloFresh and Change the Way People Eat Forever

About HelloFresh

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

HelloFresh has been recognized as the #4 Best Place to Work in the Large Category 2024 by Great Place to Work Netherlands! 🎉

🍋 This is how you’ll change the way people eat forever

In this role you are responsible for the upkeep and maintenance of tech hardware used across the production in our DC in Bleiswijk. As a Hardware Engineer, you are part of the Facility and Technical Maintenance team. Within this team, you are the hardware expert on all the systems that support our operations such as Warehouse Management Systems, Pick to Light Systems, Throughput Measurement Systems, etc. Together with the team, you are responsible for all these systems being up and running, which results in a smooth production process - without issues for our operational teams and end customers.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

🥑 This is how you’ll make an impact

• Diagnose, troubleshoot and resolve Production hardware issues promptly and efficiently.
• You communicate with 3rd parties and International HelloFresh colleagues for effective troubleshooting and resolving of issues.
• You take care of preventive and corrective maintenance of our Production tech systems.
• Collaborate with the IT Team to perform regular system upgrades and preventive maintenance to ensure security and stability of our tech production environment.
• Keep track of production devices inventory, including hardware, software licenses, and peripherals. Maintain accurate records and oversee the replacement or repair of defective equipment.
• Within projects and improvements, you are the person who knows what the impact will be and you are able to scope what needs to be done to make the project a success.

🍉 These are the ingredients you’ll bring to the team

• Excellent communication and interpersonal skills to interact effectively with end-users and team members.
• Solid knowledge of Windows and Android operating systems.
• Previous experience with Zebra, Windows, and Android devices is preferred.
• A basic understanding of networking hardware, support, and protocols.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Support experience in a warehousing, logistics, or manufacturing environment is preferred.
• A learning never stops growth mindset.

🥕 This is our recipe

• Freedom to initiate, execute and implement your own ideas.
• The opportunity to engage and collaborate with our colleagues across the globe.
• Learning and development opportunities including a personal development budget.
• 24 holidays per year, plus 1 day per additional year of work.
• Need more holidays? We offer the possibility to purchase some extra holiday days.
• Reimbursement of travel expenses to the office.
• A discount on your weekly HelloFresh box.
• Our FreshEnergy program including bootcamp, Headspace subscription, a collaboration with OpenUp for your mental wellbeing, webinars, and other events.
• Multiple ways of getting to a work-related appointment, for example by using our company cars or a MyWheels car.
• We offer 100% paid partner parental leave (up to 5 weeks) if your partner has a newborn.
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland.
• Access to GoodHabitz with hundreds of resources for your learning & development.
• Discount on your additional health insurance through Zilveren Kruis.
• Healthy lunches, fruit, and snacks in the office.
• Monthly pension scheme.

🌱 Grow your career at HelloFresh

A career at HelloFresh is an opportunity to make an impact in a world-leading meal-kit company. Through our Learning Never Stops core value, we empower you to take your career development to your highest potential…but we don’t just want to say it, we want to show it too.

"HelloFresh is a place where you can grow and develop your skills while making a real impact on the way people eat." Joran van der Hel, Ground Operations Manager

🍍 Hungry for more?

• Apply with your CV and a strong motivation to join us (In English please).
• If we see a match, you’ll have a video call with one of our recruiters to share more about what you can bring to the team.
• Next up is an (in-person) interview with the hiring team to get to know you better and dive into more detail of your skills and how you are going to make an impact.
• Lastly, you’ll have a conversation with our Associate Director of Ops Tech BNL and our Facility and Maintenance Manager.