Key Account Manager

Are you a visionary sales professional ready to drive innovation in a fast-paced, high-impact environment? CtrlChain is seeking a Key Account Manager to join our dynamic and ambitious sales team. If you're a results-driven professional who excels at building strong customer relationships, identifying growth opportunities, and driving revenue through strategic account management, we want to hear from you.

Who We Are

At CtrlChain, our mission is to revolutionize logistics by eliminating inefficiencies and reducing waste. We envision a fully automated logistics ecosystem where no carrier ever has to make an empty trip again. Through data-driven innovation, we are driving sustainable change in this critical industry.

The Sales Department is the core to CtrlChain’s business development. With three global offices, global customers, as well as an in-house academy, we in Sales operate on the highest level of sales. Committed to deliver cutting-edge value logistics solutions for our customers.

Why CtrlChain?

Innovation at Our Core – Building our own software is fundamental to CtrlChain’s identity.

Passionate & Industry-Focused Team – Our product team is made up of logistics software experts who are deeply invested in improving the industry and driving environmental impact.

Join us in shaping the future of sustainable logistics! 🚀

What You’ll Do

Key Responsibilities:

• Build & develop our customer network in Europe (focused on West Europe and Spain).
• New business activities plus expanding business from our existing customer database.
• The Key Account Manager will follow up on leads from and come up with initiatives to rapidly build & develop the customer network.
• Sell value and services to both SaaS and transportation prospects and clients.
• Affinity with the IT world and digitalization of logistics.
• Affinity with transportation world.
• Sustainability focus and commitment to the CtrlChain vision.

Essential Duties and Responsibilities:

• Support the team and collaborate with a diverse team of CtrlChain colleagues.
• Develop and grow existing customer relationships.
• Develop new business acquisition using your online and offline network.
• Ensure excellent support to customers.
• Come up with initiatives to increase our customer network.
• Value selling (software and transportation).
• Time management.

Main tasks:

• Manage and keep track of achievement of sales targets.
• Initiate plans to expand portfolio and/or grow the business individually (and as a team).
• Have a team player attitude and proactively collaborate with the team.
• Keep track of your accounts by having an up-to-date pipeline admin within our CRM.
• Pro-actively manage your agenda with a good mix of both new business and existing business activities leading to opportunities for substantial growth.
• Master the complete process from lead to first shipment and further.
• Learn and coach our clients on what added values our unique CtrlChain system can bring to our clients logistics processes.
• Perform business reviews for the bigger accounts (Quarter business reviews).
• Act as senior sparring partner with customers, help them solving issues within transportation, through software and/or transport services.
• Perform cold calling, follow up and collaborate closely with Marketing and colleagues to improve our market reach.

Who You Are

Requirements and skills:

• A completed HBO commercial degree or proven work experience at the same level.
• Minimum 3 years of experience in (Key) Account Manager positions.
• Experience in logistics and Supply Chain background.
• Advanced Dutch (or C2) and professional English skills.
• Preferred third language Spanish.
• Confident use of Microsoft Office.
• Experience building and growing new business and account-based sales.
• Experienced in Value Selling.
• Experience in B2B (in transportation) is a nice-to-have.

Other skills:

• Excellent interpersonal and communication skills.
• Customer-oriented attitude.
• Problem-solver with good time management skills.
• A dynamic and open personality.
• Able to work both in a team and independently.
• Analytical skills.
• Proactive working attitude.

What We Offer

At CtrlChain, we believe in empowering top talent to do their best work.

Here’s what you can expect:

• ✔ A chance to be part of a fast-growing scale-up shaping the future of logistics.
• ✔ Competitive salary & benefits package.
• ✔ 26 vacation days + 15 workcation days (work from anywhere!).
• ✔ Fully paid pension plan and a travel allowance.
• ✔ Gym membership, daily office lunches, and team-building activities.
• ✔ An opportunity to work with modern, cutting-edge technologies in an innovative environment.
• ✔ A culture of collaboration, innovation, and ownership, where bold ideas are encouraged.

Be part of a company that’s making a real impact in logistics and supply chain innovation.