Learning and knowledge management internship: impact analysis of knowledge management challenges

Learning and Knowledge Management Internship: Impact Analysis of Knowledge Management Challenges

Introduction

With the launch of the ASML Academy, we have the opportunity to build a learning organization that will serve and develop the company and everyone within it. To do so, we have a fantastic team of people who need to stay ahead of the curve. The re-use factory is in the middle of our production, providing valuable recycled resources back to the service and manufacturing processes. They have a lot of insight into the challenges being faced through gaps and issues in knowledge management related practices (such as accurate, relevant complete documentation, quality of knowledge transfers, effectiveness of feedback loops, prioritization for simplification and standardization).

Your assignment

The purpose of this project is to select one or two of the key challenges being faced, and carry out research to assess the financial impact they have on the organization, and the effect the challenges have on cycle time and availability of our machines. This is to build a strong business case for making improvements that can be supported with a clear financial and productivity/effectiveness measures.

Key deliverables include: A business case that shows the negative impact of the identified knowledge management challenges. This impact to be demonstrated in terms of cost impact (value lost in extra work/rework, time wasted) and potentially impact on cycle time/customer fab down time of our machines.

This is a master apprentice or graduation internship for minimum 4 months, for 4 to 5 days per week (3 days onsite). The start date of this internship is as soon as possible.

Your profile

To be the perfect match for this internship, you:

• Are a bachelor or master student in Learning & Development, Knowledge Management, (organizational) Psychology, Social Sciences or Organizational development;
• Preferably have some experience in a corporate environment;
• Have an analytical mindset and have preferably Microsoft Excel skills;
• Have great communication skills, are pro-active and are able to work independently.

Other requirements you need to meet

• You are enrolled at an educational institute for the entire duration of the internship;
• You need to be located in the Netherlands to perform your internship. In case you’re currently living/studying outside of the Netherlands, your CV/motivation letter includes the willingness to relocate.
• If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement).

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

About Us

ASML is a leading supplier of lithography equipment, used by the world’s top chipmakers to print microchips that are increasingly powerful, fast and energy efficient. Working at ASML is inspiring, no matter what field you're in. That’s because we push the boundaries of technology: if it’s moving the world forward, chances are, we’re behind it. In fact, we’re probably a part of the electronic device you’re using right now.

We’re a global team of more than 32,000 people from 122 different nationalities and counting. Headquartered in Europe’s top tech hub, the Brainport Eindhoven region in the Netherlands, our operations are spread across Europe, Asia and the US.