Master Data Management SAP Superuser

We rise to challenges together

Why join us?

We’re ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it’s exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together.

About the role

The purpose of the Finance SAP Superuser role is to support the transition from the legacy ERP to the new system, SAP S4/HANA. They will be key to enabling the FSS team to execute day-to-day tasks in the new ERP system within their MDM Finance Pillar.

The postholder will be responsible for ensuring the successful adoption of standard Bakkavor processes by helping colleagues adjust to the new ways of working as S4/HANA is rolled out across the UK.

Acting as a liaison between the project team and the business, they will provide critical support to finance colleagues and important feedback to the project team, utilising their knowledge to assess the impact of upcoming changes and help deploy the future state solution.

The Finance SAP Superuser will be the SAP expert for their respective finance pillar and will be a crucial part of the hyper care team providing frontline assistance during go-live windows for their function.

Once the system is live the Superuser will continue to provide help & support to end users ensuring that they are guided to a solution or supported to escalate issues through appropriate channels.

Post SAP go-live they may receive further training to enable them to pick up responsibility for training new starters for both future go-lives and into Business as Usual (BAU). Additionally, they will take learnings to continuously improve training materials to facilitate further business rollouts (as the roll-out plan is executed) and participate in any initiatives to modify the system or add upgrades / extra functionality.

Role Accountabilities

• Act as the primary point of contact for day-to-day SAP end users (colleagues) for their area of the business supporting with queries and issues, ensuring timely resolution and escalation when necessary.
• Coordination of activities across their Finance Pillar, such as managing business impact actions to ensure successful transition to new standard processes and ways of working.
• Communicate effectively with impacted colleagues, champion change and provide insight into impacted audiences.
• Work closely with the project team and utilise their understanding of existing systems, processes, and tools to assess and deploy the future-state solution.
• Participate in SAP project activities including User Acceptance Testing (UAT), attend workshops, attend process walkthroughs, go-live preparation, and post-go-live support.
• Actively contribute as a Subject Matter Expert (SME), lead discussions using your knowledge of existing processes, data or systems.
• Support business data activities including data cleansing and the validation of training materials.
• Once the system is live, continue to be the first point of contact for end users, providing support and helping to escalate issues back into the Project team as appropriate.
• Post system go-live receive enhanced training to support delivery of training for new starters in their area of the business. (For future implementation waves and into Business as Usual (BAU)).

About You

Skills & Experience:

• Strong written and verbal communication skills to convey information clearly & concisely, whether through email, phone calls or face-to-face interactions.
• High proficiency in Microsoft Office products, particularly MS PowerPoint, MS Word, and MS Excel.
• Demonstrate excellent analytical and problem-solving skills.
• Demonstrate excellent organisational skills; ability to plan, assign and direct work.
• Ability to utilise metrics to identify opportunities for further improvement, creating baselines, quantifying and demonstrating improvements.
• Ability to identify and apply best practice to finance operations.
• Strong track record in finance operations in a shared services environment.

Knowledge:

• Strong knowledge of financial systems and finance processes.
• Understanding of metrics for their Finance Pillar, and ideally exposure to industry best practice.
• Previous experience in working with Finance ERP systems, specifically S/4 HANA preferred.

Attributes:

• Strong leadership, motivating team members and fostering a collaborative and supportive work environment.
• Ability to influence peers (PTP/OTC Team Leaders and relevant colleagues) and team members and positive attitude towards change.
• Ability to engage and effectively build relationships with internal and external stakeholders.
• Must be able to work in a time-critical environment, strong organisational and time management skills.
• Adapt effectively to changes in the finance landscape, supporting the team through the changes.
• Drives a first-time right focus within the team and can deep dive into transactions (where required) with a keen eye for detail to identify and resolve issues.

What you’ll receive

As an equal opportunity employer, we’re committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.

You’ll enjoy:

• Life Assurance (2.5 x salary)
• Private medical insurance
• Annual Bonus Scheme up to 10%
• 25 days holiday plus 8 bank holidays as standard (may vary by role)
• Staff Shop
• Stakeholder Pension Scheme
• Discount & cashback platform
• Personal Accident Insurance
• Free health check
• Employee Assistance Programme
• A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
• Salary sacrifice car lease scheme
• Free independent mortgage advice
• Discounted tutoring for children
• Access to financial learning tools and affordable loans via your salary
• Free car parking – Site dependant

Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.

Proud to be Bakkavor

We’re proud to be the market leader in the UK fresh prepared food industry. We’re proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury’s and Waitrose. We’re driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business – come and join our dedicated Bakkavor team! 😊